Liam Gibbons
Littleton,Massachusetts
Summary
I excelled in a larger role at Littleton Parks & Recreation, ensuring smooth and professional operation of Long Lake beach and all its public facilities. Relied on by my colleagues for my experience and problem-solving, I was vital in maintaining the enjoyment of patrons on crowded summer days.
Overview
3
3
years of professional experience
Work History
Snack Bar Manager
Littleton Parks & Recreation
Littleton, MA
05.2024 - 09.2024
- Monitored the rotations and performance of other employees.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained staff on safety protocols, customer service standards, and cleaning procedures.
- Reconciled daily transactions, balanced cash registers, and deposited earnings with the supervisor.
- Oversaw inventory and ordered ingredients to restock freezers and fridges.
Snack Bar Attendant
Littleton Parks & Recreation
Littleton, MA
06.2021 - 09.2023
- Monitored customer satisfaction by responding promptly to complaints or requests for assistance.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Maintained the cleanliness of the snack bar area and ensured all areas were stocked with supplies.
- Answered patron questions about menu items, pricing and potential food allergy risks.
- Calculated and processed payments, communicating with customers to ensure accuracy and satisfaction.
- Received orders and fulfilled orders quickly and efficiently.
- Handled bank-in and bank-out, as well as collecting and counting profit.
Education
Some College (No Degree) - Civil And Environmental Engineering
University of Massachusetts, Amherst
Amherst, MASkills
- Adaptability and flexibility
- Problem-solving
- Leadership
- Customer service
- Cash handling
Affiliations
- Lifelong Skier
- Budding Gardener (pun intended)
Timeline
Snack Bar Manager
Littleton Parks & Recreation
05.2024 - 09.2024
Snack Bar Attendant
Littleton Parks & Recreation
06.2021 - 09.2023
Some College (No Degree) - Civil And Environmental Engineering
University of Massachusetts, Amherst
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