Summary
Overview
Work History
Education
Skills
Timeline
Generic

Liam Greenwood

Reedsburg

Summary

Motivated and hardworking and reliable servant leader with engaging personality and strong interpersonal skillset. Adaptable, skilled in communication with individuals across the lifespan to quickly develop positive relationships. Able to maintain focus and positive attitude in fast-paced, complex and challenging environments. Active team member ready to learn and help individuals achieve health and rehabilitative goals.

Overview

10
10
years of professional experience

Work History

Server

Greenwood's Cafe
01.2017 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Mentored and trained new employees to dishwashing, and server roles
  • Assisted with daily operations account balancing at closing

Volunteer

Reedsburg Area Helping Hands
11.2013 - Current
  • Assisted with special events with stocking, organizing, and distributing program supplies and materials for the community.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.


Fitness Center Assistant

Carroll University
08.2021 - 05.2023
  • Instructed members on proper techniques for exercise and equipment.
  • Offered accurate and up-to-date information and advice on fitness.
  • Collaborated with supervisors to assist in assessments and review fitness goals, physical abilities and conditions to create personalized fitness routine.
  • Enforced rules and held customers accountable for not following gym regulations.
  • Assessed staff needs and offered assistance with checking in patrons during busy times.
  • Demonstrated proper form and technique to prevent injury.
  • Promoted safe and inclusive environment for club clients and members.
  • Provided emergency first aid and CPR as needed.

Volunteer

Sauk County Health Care Center
02.2019 - 07.2019
  • Assisted with daily operations of Activities Department
  • Collaborated with Activities Director to engage residents in planned activities
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with deployment of activities
  • Utilized communication and interpersonal skills to engage individuals to participate in activities

Education

Bachelor of Science - Exercise Science (Direct Entry DPT Program)

Carroll University
Waukesha, WI
05.2025

Skills

  • Servant leadership
  • Develop and Maintain positive interpersonal relationships
  • Service Prioritization
  • Time management in fast paced environments
  • Anticipate and Respond to individual and group needs
  • Regulatory Compliance
  • Relationship Management
  • Active team member of multidisciplinary team

Timeline

Fitness Center Assistant

Carroll University
08.2021 - 05.2023

Volunteer

Sauk County Health Care Center
02.2019 - 07.2019

Server

Greenwood's Cafe
01.2017 - Current

Volunteer

Reedsburg Area Helping Hands
11.2013 - Current

Bachelor of Science - Exercise Science (Direct Entry DPT Program)

Carroll University

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Liam Greenwood