Liam Hughes
Wheaton
Summary
Detail-oriented professional with expertise in customer relationship management and operations. Proven ability to enhance service delivery and build strong client and member relationships.
Overview
2
2
years of professional experience
Work History
Owner/Operator
Performance Detailing
Wheaton
03.2024 - Current
- Provide expert-level automotive and marine detailing services, including inspection, recommendations, and detail services.
- Maintain appropriate inventory levels of detailing products and tools for efficient operations.
- Coordinate scheduling of appointments to maximize workflow and customer convenience.
- Established long-term relationships with customers by delivering great service and quickly resolving issues.
- Set pricing structures according to market research and emerging trends.
- Inspect finished products with the client to ensure they meet customer satisfaction standards.
- Provide the highest level of service based on the customer's needs.
Clubhouse Operations
Rich Harvest Farms Golf Club
Sugar Grove
08.2023 - Current
- Train new staff on proper clubhouse operations and procedures.
- Manage the daily inventory of supplies needed for efficient clubhouse operations.
- Help set up special event sites, and break down locations after the end of operations.
- Interface regularly with general managers to provide updates on portfolio operations.
- Participate in team meetings, and provide feedback on operations.
- Coordinate with other departments to ensure smooth operations throughout the facility.
- Provide excellent customer service, and address inquiries promptly.
- Analyzed customer feedback to identify recurring issues and find solutions.
Sports Performance Trainer
Ultimate Strength & Fitness
Bloomingdale
05.2023 - 10.2024
- Developed tailored training programs for athletes to enhance performance and recovery.
- Monitored athlete progress through regular evaluations and adjustments to training regimens.
- Designed comprehensive fitness plans incorporating weightlifting, plyometrics, cardio exercises, and stretching techniques.
- Conducted daily training sessions for many high-level athletes.
Education
High School Diploma -
Wheaton Warrenville South High School
Wheaton, IL05-2023
Skills
- Customer relationship management
- Operations management
- Team leadership
- Effective communication
- Attention to detail
- Time management
- Strong work ethic
- Verbal and written communication
- Dependable and reliable
Timeline
Owner/Operator
Performance Detailing
03.2024 - Current
Clubhouse Operations
Rich Harvest Farms Golf Club
08.2023 - Current
Sports Performance Trainer
Ultimate Strength & Fitness
05.2023 - 10.2024
High School Diploma -
Wheaton Warrenville South High School