Liam Kirkpatrick
Plain City,OH
Summary
Dynamic Project Technician at Cardinal Health Wavemark with a proven track record in customer service and leadership. Expert in implementing RFID tracking technology and enhancing supply chain analytics. Adept at fostering long-term relationships and driving operational success through effective communication and attention to detail. Problem-solver, dedicated to elevating customer experiences.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Technician
Cardinal Health Wavemark
Dublin, Ohio
03.2024 - Current
- Customer-facing implementation role directly involved in rolling out the Wavemark Solution to help hospitals track medical supply ordering and usage
- Gained a comprehensive understanding of Wavemark's supply tracking and ordering analytic capabilities
- Thorough experience implementing and troubleshooting RFID tracking technology
Shift Manager
The Daily Growler
Columbus, United States
08.2017 - 12.2024
- Management position overseeing daily operations of three different craft beer bar locations across the city
- Continuous application of industry knowledge, dedicated customer service, and adept interpersonal skills orchestrated to drive sales
- Frequent maintenance of long-term customer relationships and business partnerships with brewery and distributor representatives
Lead Bartender
Giant Eagle Market District
Columbus, United States
11.2015 - 08.2017
- Head of operations for the draft beer department and manager of the bar at Market District.
- Experience ordering, pricing, managing keg inventory and coordinating craft beer events with breweries.
- Frequent communication with brewery and distributor representatives to increase customer engagement.
- Thorough study and application of craft beer industry knowledge.
Front End Coordinator
Giant Eagle Market District
Columbus, United States
10.2011 - 11.2015
- Leadership position directing dozens of front end staff responsibilities and training programs.
- Constantly utilized problem-solving abilities for customer issue resolution and employee time organization.
- Daily implementation of point of sale operation (manual and self-checkout), inventory pricing confirmation, and customer service expertise.
Education
Bachelor of Arts - Information and Communication Technology
The Ohio State University
Columbus12.2023
High School Diploma -
Upper Arlington High School
Columbus06.2013
Skills
- Customer service
- Leadership
- Teamwork
- WaveMark "WavePro"
- Communication
- Attention to detail
- Adaptability
- Microsoft Office
References
References available upon request
Certification
- Food Safety
- Cicerone Certified Beer Server
- WaveMark Certified WavePro
Timeline
Project Technician
Cardinal Health Wavemark
03.2024 - Current
Shift Manager
The Daily Growler
08.2017 - 12.2024
Lead Bartender
Giant Eagle Market District
11.2015 - 08.2017
Front End Coordinator
Giant Eagle Market District
10.2011 - 11.2015
Bachelor of Arts - Information and Communication Technology
The Ohio State University
High School Diploma -
Upper Arlington High School
Similar Profiles
Amy MackeyAmy Mackey
Account Manager at Cardinal Health-WaveMarkAccount Manager at Cardinal Health-WaveMark
EVAN HIGHSMITHEVAN HIGHSMITH
Strategic Success Consultant at WaveMark Solutions- Cardinal HealthStrategic Success Consultant at WaveMark Solutions- Cardinal Health
Antonella AlkozahAntonella Alkozah
Software Quality Assurance Engineer at WaveMarkSoftware Quality Assurance Engineer at WaveMark
Kyli RickerKyli Ricker
Substitute Teacher at Canaan Middle SchoolSubstitute Teacher at Canaan Middle School
Christie CrawfordChristie Crawford
Customer Service Representative at Ten Point CompleteCustomer Service Representative at Ten Point Complete