Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Liam Mccaffrey

Greensboro

Summary

Dynamic Front of House Team Member at Chick-fil-A, recognized for enhancing customer satisfaction through exceptional service and effective complaint resolution. Skilled in order taking and team collaboration, I streamlined processes to reduce errors and foster a welcoming atmosphere, significantly boosting repeat business and optimizing restaurant flow.

Overview

1
1
year of professional experience

Work History

Front of House Team Member Chick-fil-A

Chick-fil-A
06.2024 - Current
  • Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
  • Handled customer complaints professionally and efficiently, resulting in increased repeat business.
  • Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Helped guests at tables when in need of assistance.
  • Streamlined order-taking process, reducing errors and improving customer service satisfaction.
  • Ensured timely seating of guests, optimizing restaurant flow and minimizing wait times.
  • Ensured prompt response time for attending guest needs while working on multiple tables simultaneously.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.

Education

High School Diploma -

Northwest Guilford High School
Greensboro, NC
06-2026

Skills

  • Greeting guests
  • Order taking
  • Cleanliness
  • Money handling
  • Staff coordination
  • Special requests handling
  • Team collaboration
  • Tableside service
  • Dining area maintenance
  • Teamwork

Accomplishments

  • Volunteer weekly at a food packing shelter to provide food and supplies for the people in need.
  • Elected leader in DECA chapter through Northwest.
  • Verified and certified Microsoft Excel Specialist.
  • A member of the National Honor Society program through Northwest.
  • High school average 4.1 GPA.
  • Teachers Choice Awards winner.
  • Rookie of the Year winner elected through Chick-fil-A.
  • Involved in Key Club, DECA, NHS, Finance Club through Northwest.

Timeline

Front of House Team Member Chick-fil-A

Chick-fil-A
06.2024 - Current

High School Diploma -

Northwest Guilford High School

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