Liam Ryan
Rockland,MA
Summary
Detail-oriented professional with 7+ years of experience in operations, scheduling, data management, and team coordination. Proven ability to streamline processes, manage competing priorities, and support leadership in fast-paced environments. Seeking a Staff Assistant role where strong organizational, communication, and analytical skills can improve office efficiency and team productivity.
Overview
8
8
years of professional experience
Work History
Crew Member
Trader Joe's
10.2022 - Current
- Provide operational support in a high-volume environment, managing multiple tasks simultaneously under tight deadlines
- Maintain accurate records for inventory, receiving, and backstock using internal databases
- Assist with scheduling and task prioritization during peak hours to ensure efficient team workflow
- Serve as a point of contact for customer and vendor inquiries, resolving issues professionally and promptly
Goods Flow Leader
IKEA
08.2021 - 09.2024
- Managed team schedules, timekeeping, and payroll for 8 direct reports, ensuring accurate reporting and compliance
- Generated and analyzed weekly performance reports using KPIs (cost, budget, forecast accuracy) to guide operational decisions
- Coordinated training and development plans, tracking progress and maintaining personnel records
- Implemented 5+ process improvements, creating standardized workflows that reduced order-pick time by 10%
- Maintained safety documentation and compliance logs with zero lost-time incidents over 12 months
Manager
Primark
06.2019 - 08.2021
- Assisted with hiring, onboarding, and maintaining personnel files for new sales associates
- Communicated directives from upper management to staff, ensuring consistent policy application
- Managed inventory ordering and maintained supply records, reducing stockouts by 20%
- Prepared sales trend reports to support store leadership in decision-making
Supervisor
Primark
01.2018 - 06.2019
- Scheduled team members to maintain optimal coverage, cutting overtime costs by 12%
- Acted as liaison between sales staff and upper management, relaying questions, concerns, and company updates
Education
B.S. - Criminal Justice
Curry College
Milton, MA01-2014
Skills
- Administrative Support: Calendar Management, Meeting Coordination, Report Generation, Database Management, Payroll & Timekeeping
- Operations: Inventory Management, Order Processing, Budget Monitoring, Safety Compliance, Process Improvement
- Soft Skills: Customer Service, Problem-Solving, Cross-Functional Collaboration, Staff Training & Development
Timeline
Crew Member
Trader Joe's
10.2022 - Current
Goods Flow Leader
IKEA
08.2021 - 09.2024
Manager
Primark
06.2019 - 08.2021
Supervisor
Primark
01.2018 - 06.2019
B.S. - Criminal Justice
Curry College