Liam Vasquez
Triangle
Summary
Talented Customer Service Representative skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Willing to take on any task to support team and help business succeed. Offers strong customer service skills and time management skills abilities.
Overview
3
3
years of professional experience
Work History
Cashier
Lowe's
Stafford
12.2024 - Current
- Processed customer transactions efficiently and accurately at a busy retail environment.
- Addressed customer questions and complaints with professionalism.
- Provided information to customers on products or services.
- Prevented losses by watching for suspicious behavior.
- Kept customers happy by quickly processing payments and bagging purchases.
Customer Service Representative
NeosNet
Triangle
12.2023 - Current
- Answered inbound calls to handle various concerns, set appointments and close sales.
- Collaborated with colleagues and co-workers to deliver quality customer experience.
- Built trusting relationship with customers to better understand needs.
- Delivered fast and friendly service to handle questions and service complaints.
- Handled customer inquiries, payments and service requests.
- Addressed and resolved customer concerns and complaints.
- Offered personalized recommendations based on customer preferences or past purchase history.
- Enhanced customer satisfaction with fast, knowledgeable service.
Truck Driver Helper
SalazarTransportation INC
Springfield
06.2022 - 07.2023
- Cleaned the interior and exterior of the truck after each trip to ensure proper presentation for customers.
- Assisted the truck driver in loading and unloading cargo.
- Collaborated with a truck driver to complete paperwork, such as bills of lading, delivery receipts, and logbooks.
- Provided exceptional customer service during pickups and drop-offs by answering questions, or addressing concerns about shipments.
- Conducted pre-trip inspections of the vehicle for safety and maintenance purposes.
- Utilized GPS devices or maps to find unfamiliar locations quickly and accurately.
Education
High School -
Forest Park High school
Woodbridge, VA05.2025
Skills
- Product knowledge
- Cash handling
- Account management
- Customer service
- Team collaboration
- Time management
- Written communication
Languages
- Spanish, Fluent
- English, Fluent
Timeline
Cashier
Lowe's
12.2024 - Current
Customer Service Representative
NeosNet
12.2023 - Current
Truck Driver Helper
SalazarTransportation INC
06.2022 - 07.2023
High School -
Forest Park High school