LIAM CRETTOL

• Manage daily operations, including opening and closing procedures, cash handling, and inventory management
• Train and develop new employees on sales techniques, product knowledge, and customer service
• Monitor and evaluate team performance, providing feedback and coaching to improve productivity and customer satisfaction
• Collaborate with other departments to ensure a smooth and efficient workflow
• Trained, coached, and mentored new sales associates for maximum performance.
• Provide exceptional customer service, demonstrating expert knowledge of products and services
• Achieve and exceed sales goals and targets in relation to the stores micro-market.

- Participated in a research project focused on wildlife conservation and management for the American White Pelican.
- Responsible for unloading, transporting, and strategically placing metal foot-hold traps for pelican monitoring.
- Utilized careful techniques to discreetly set traps, minimizing the impact they had visually on the pelican population.
- Collaborated with a team to establish a remote base camp, allowing for continuous monitoring of trap sites.
- Demonstrated patience and diligence during extended periods of surveillance to observe pelican behavior.
- Engaged in proactive conservation efforts by kayaking on the water, strategically guiding pelicans towards trap locations to facilitate successful capture and monitoring.
- Ready to assist in the capture, banding, and placement of backpack transmitters on caught pelicans to aid in tracking.
- Played an integral role in collecting and storing traps at the end of each day, ensuring their proper maintenance.
- Contributed to the broader goal of wildlife preservation by actively engaging in hands-on conservation efforts.

- Utilized ArcGIS to handle incoming data streams.

• Achieved highest LG performance that had been seen in years at that Best Buy and was consistently top in the company
• Demonstrated expert knowledge of LG products and services to provide exceptional customer service and increase sales
• Trained and coached team members on product knowledge and sales techniques to improve overall performance
• Collaborated with team members and management to develop and execute effective sales strategies and promotions
• Maintained accurate and up-to-date records of sales and inventory, and handled administrative tasks such as order processing and billing.

• Facilitated the care and maintenance of animals by providing assistance with feeding and cleaning enclosures
• Served as cashier and managed front-of-house operations, ensuring efficient and accurate handling of financial transactions
• Led tours of the facility, providing visitors with informative and engaging insights into the organization's mission and the animals it supports
• Assisted with public encounters featuring cheetahs and other small animals, ensuring the safety and well-being of both animals and visitors
• Provided exemplary customer service by greeting visitors warmly, responding to inquiries, and actively addressing any concerns or issues
• Contributed to fundraising efforts by organizing and participating in events, which raised awareness and support for cheetah conservation and welfare
• Coordinated fundraising projects with other team members, demonstrating strong project management and leadership skills to achieve successful outcomes.
• Advised visitors on responsible wildlife viewing practices, fostering a culture of respect for natural habitats and species protection.
• Utilized Esri products such as ArcGIS with information gathered from organization