Quality-driven Pharmacy Technician with experience combining exceptional customer service and attention to detail to dispense prescriptions quickly and accurately. Passionate about making a difference in patient lives. Adaptable professional dedicated striving to foster a positive work environment by showing leadership and motivating others.
Overview
11
11
years of professional experience
Work History
Pharmacy Technician
LAC + USC Medical Center(Rx Relief)
Los Angeles, CA
02.2022 - Current
Strictly maintain customer and patient confidentiality
Assist the pharmacist with the preparation, filing, and delivery of pharmaceutical products to ensure smooth operations
Restock automated dispensing cabinets in the emergency room and inpatient departments
Dispense and deliver medications to patients
Answer phones and screen calls for the staff pharmacist in a friendly, efficient manner
Accurately pull and deliver medications from the shelves for Pyxis replenishment
Conduct routine inspections of medication storage locations
Regularly stock shelves, rotate stock, and remove expired medications.
Pharmacy Technician
CVS Health
Burbank, CA
02.2022 - 07.2022
Processed new prescriptions and set the delivery schedule for each one
Audited every prescription before it was packaged up for customers
Supported patients in resolving prescription issues that required contact with the issuing physician
Managed cash/credit card handling and proper insurance billing to ensure a successful customer experience
Organized all medication returning to stock and created labels for new prescriptions.
Pharmacy Technician Intern
CVS Health
Hollywood, CA
11.2021 - 12.2021
Packaged and labeled medications
Assisted the pharmacist and other office staff as requested
Supported pharmacy technicians in providing excellent customer service.
Administrative Assistant
Armenia Marriott Hotel
Yerevan, Armenia
09.2017 - 03.2019
Customer service
Communicated effectively with co-workers and managers
Planned special team events.
Airline Ticket Agent
Aeroflot-Russian Airlines
Yerevan, Armenia
06.2013 - 10.2016
Worked front gate handing out tickets
Performed daily sales and closing and responsible for end of day point of sale audit
Cash handling and computer skills
Ensured all passengers were well informed.
Skills
Excellent customer service
Performing inventory audits
Reading and interpreting physician's medication orders
Math proficiency including fractions, weights, and measurements
Re-packaging and labeling medications
Organization
Processing and dispensing medication
Time and task management
Prescription calculations
Answering phone calls
Knowledge of HIPAA regulations
Policies and Protocols
Adaptability
Certification And Education
Career Training Solutions, LLC, Achieved 90% in Pharmacy Technician course with 100% attendance
Board of Pharmacy, CA, Pharmacy Technician License, March 2022
Pharmacy Technician Certification Board, Certified Pharmacy Technician, August 2023
Yerevan University, Republic of Armenia, Bachelor, Journalism, July 2003