Liana Manning
Summerville,SC
Summary
Well-trained medical professional able to efficiently manage both administrative and patient-focused tasks. Coordinate paperwork, process payments and update charts with current data. Experienced with several EMR and Microsoft systems
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant
Notable Health Services
03.2022 - 12.2025
- Medical history documentation to ensure accurate records.
- Collected and documented patient medical information.
- Obtained prior authorizations for procedures.
- Applied payments to patient accounts.
- Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
- Continually updated medical knowledge through participation in professional development opportunities, staying current on industry trends and advancements in clinical practice.
- Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Oriented and trained new staff on proper procedures and policies.
Certified Clinical Medical Assistant
Palmetto Primary Care Physicians
01.2021 - 02.2022
- Supported physicians during examinations and office procedures.
- Handled minor treatment needs and basic wound care.
- Collected samples for laboratory testing using professional phlebotomy skills.
- Managed efficient patient intakes, collecting histories, documenting vital signs and updating charts.
- Preserved confidentiality of all patient information in line with HIPAA and internal guidelines.
- Recorded patients' medical history, vital statistics, and information in medical records.
- Coordinated efficient office schedules based on patient and provider availability.
- Managed common in-office tests.
- Readied patients for examinations and procedures, answering questions and allaying fears.
- Maintained team productivity by organizing charts, insurance forms and patient documentation.
- Smoothed procedures for physicians, passing instruments, helping patients feel comfortable and answering routine questions.
CCMA
Charleston Oncology
10.2019 - 12.2020
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Prepared and administered medications to alleviate patient symptoms.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Oriented and trained new staff on proper procedures and policies.
- Obtained client medical history, including medication information, symptoms and allergies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Maintained detailed records of test results by entering data and patient information into computer.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Implemented care and efficiency improvements to support and enhance office operations.
- Taught patients about medications, procedures and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Report significant information and changes in patient condition to nurse supervisor.
- Documented all maintenance and repairs in timely fashion.
- Welcomed patients and inquired about wellbeing since last treatment.
- Obtained pre- and post-treatment vital signs and weight.
- Measured patient pulse oximetry.
- Obtained accurate medical histories from patients, highlighting critical information.
- Offered age-appropriate patient care before, during and after exams.
- Assisted physicians in follow-through of care.
- Escorted patients to examination rooms.
- Attended required training, education and meetings.
- Prepared initial patient charts for admission.
- Collected histories, vitals and current complaints via patient interviews.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Submitted prescriptions to pharmacy via phone, fax or web.
CCMA
Charleston ENT
08.2017 - 10.2019
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Oriented and trained new staff on proper procedures and policies.
- Obtained client medical history, including medication information, symptoms and allergies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Maintained detailed records of test results by entering data and patient information into computer.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Implemented care and efficiency improvements to support and enhance office operations.
- Taught patients about medications, procedures and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Report significant information and changes in patient condition to nurse supervisor.
- Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
- Measured patient spirometry.
- Welcomed patients and inquired about wellbeing since last treatment.
- Ordered and prepared reagents and supplies.
- Obtained pre- and post-treatment vital signs and weight.
- Measured patient pulse oximetry.
- Obtained accurate medical histories from patients, highlighting critical information.
- Offered age-appropriate patient care before, during and after exams.
- Assisted physicians in follow-through of care.
- Escorted patients to examination rooms.
- Attended required training, education and meetings.
- Identified test discrepancies.
- Collected histories, vitals and current complaints via patient interviews.
- Collected all pertinent data and calculations to aid physician in interpreting results.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Submitted prescriptions to pharmacy via phone, fax or web.
CCMA
Coastal Pediatric Associates
11.2016 - 07.2017
- Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
- Collected and documented patient medical information such as blood pressure and weight.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Oriented and trained new staff on proper procedures and policies.
- Obtained client medical history, including medication information, symptoms and allergies.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Maintained detailed records of test results by entering data and patient information into computer.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Implemented care and efficiency improvements to support and enhance office operations.
- Taught patients about medications, procedures and care plan instructions.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Report significant information and changes in patient condition to nurse supervisor.
- Documented all maintenance and repairs in timely fashion.
- Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
- Prepared blood, urine, stool and sputum lab specimens for diagnostic evaluation.
- Welcomed patients and inquired about wellbeing since last treatment.
- Obtained all prescribed laboratory testing.
- Obtained pre- and post-treatment vital signs and weight.
- Measured patient pulse oximetry.
- Obtained accurate medical histories from patients, highlighting critical information.
- Offered age-appropriate patient care before, during and after exams.
- Assisted physicians in follow-through of care.
- Escorted patients to examination rooms.
- Balanced, calibrated and recorded hemodynamic data.
- Attended required training, education and meetings.
- Collected histories, vitals and current complaints via patient interviews.
- Collected all pertinent data and calculations to aid physician in interpreting results.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Submitted prescriptions to pharmacy via phone, fax or web.
- Tested and recorded blood glucose levels.
Medical Records Clerk/Medical Receptionist
Roper St. Francis Healthcare
08.2012 - 10.2016
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Completed and filed financial documentation for accounting purposes.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed skilled administrative work to support all office staff and operational requirements.
- Maintained current and accurate medical records for over hundreds of patients.
- Referred and screened patients to make best use of resources, triage staff and serve community members.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Participated and led employee staff meetings, reporting trends in procedures, advising leadership on resources needed and receiving information to be disseminated.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Obtained payments from patients and scanned identification and insurance cards.
- Scheduled appointments for doctor visits and procedures using desktop calendar software.
- Checked patient data including insurance, demographic and health history to keep information current.
- Adeptly managed multi-line phone system and pleasantly greeted all patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Kept waiting room neat and organized at all times by stacking magazines, removing trash and overseeing cleaning.
- Responded to correspondence from insurance companies to verify patient's coverage.
Medical Receptionist/Medical Assistant
Palmetto Primary Care Physicians
06.2007 - 01.2014
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Maintained current and accurate medical records for over hundreds of patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Completed and filed financial documentation for accounting purposes.
- Completed skilled administrative work to support all office staff and operational requirements.
- Adeptly managed multi-line phone system and pleasantly greeted all patients.
- Fielded concerns surrounding patients and care, liaising between physician, patient and insurance company.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Referred and screened patients to make best use of resources, triage staff and serve community members.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
- Checked patient data including insurance, demographic and health history to keep information current.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Scheduled, rescheduled and handled cancelled appointments for patients.
- Promptly answered multi-line phone system and greeted callers enthusiastically.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
- Obtained payments from patients and scanned identification and insurance cards.
- Provided ample support to team members, providing creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
- Responded to correspondence from insurance companies to verify patient's coverage.
Education
Certified Medical Assistant -
National Healthcare Association
Summerville, SC02.2016
High School Diploma - undefined
Summerville High School
Summerville, SC05.2004
Skills
- Time management
- Multitasking
- Medical history intake
- At-home care instruction
- Critical thinking
- Vital signs documentation
- Examination preparation
- Patient assessment
- Quality assurance
- Patient interviewing
- Direct care
- Physician support
- HIPAA compliance
- Immunization administration
- Venipuncture expertise
- Vital signs monitoring
- Medical history recording
- Medical office procedures
- Patient intake process
- Clinical documentation
- Phlebotomy techniques
- Specimens collection and processing
- Professionalism and ethics
- Specimen collection
- Patient scheduling
- Appointment setting
- Inventory management
- Medical terminology
- Laboratory procedures
- Adaptable and flexible
- Diagnostic testing assistance
- Insurance verification
- Electronic health records management
- Medical procedure assistance
- Medical terminology proficiency
- Vital signs measurement
- Data entry
- Medical office administration
- Medical records management
- Maintaining confidentiality
- Direct patient care
- EMR / EHR
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Clinical Medical Assistant
Notable Health Services
03.2022 - 12.2025
Certified Clinical Medical Assistant
Palmetto Primary Care Physicians
01.2021 - 02.2022
CCMA
Charleston Oncology
10.2019 - 12.2020
CCMA
Charleston ENT
08.2017 - 10.2019
CCMA
Coastal Pediatric Associates
11.2016 - 07.2017
Medical Records Clerk/Medical Receptionist
Roper St. Francis Healthcare
08.2012 - 10.2016
Medical Receptionist/Medical Assistant
Palmetto Primary Care Physicians
06.2007 - 01.2014
High School Diploma - undefined
Summerville High School
Certified Medical Assistant -
National Healthcare Association