Liana Williams

• Mentored new hires, resulting in stronger staff development and increased productivity.
• Provided one-on-one mentoring to help individuals reach their full potential within the organization.
• Coached employees on best practices, providing constructive feedback to support their professional growth.
• Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
• Collaborated with subject matter experts to create accurate training content.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• searched, consulted with families who wanted their loved ones who needed help in their home with their daily situations and needs

Traveled to at least 2 clients a day in their homes. helped them with their needs of whatever helped make them feel better.

Bathing, preparing meals, making and taking them to their doctors appointments when needed, helped with their bills and finances, made sure their medication was correct and taken daily. excercise, walking, and constantly updated their family with any concerns or progress.

• Direct Commissioned Sales of entire product line of Swarovski Jewelry with a strong independent form of marketing and client acquisition
• Responsible for all aspects of billing, shipping, receiving, and coordination with other representatives to accomplish quarterly sales goals
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Excellent communication skills, both verbal and written.

• Improved customer satisfaction ratings through prompt resolution of concerns coupled with proactive outreach aimed at ensuring their continued loyalty.
• Collaborated with the marketing team to create effective promotional materials, driving brand awareness and lead generation.
• Analyzed market trends and competitor strategies, refining sales tactics for optimal performance.
• Created comprehensive sales training materials that enhanced team productivity by reinforcing best practices in closing deals efficiently.

• Direct Liaison between Marketing Company and their respective Clients in a non-commissioned sales environment
• Providing on scene guidance to prospective Managers/Owners in regards to product purchasing, product placement, customer advertising, and additional business prospecting

• Facilitated smooth communication between clients and vendors, fostering trust and positive working relationships.
• Implemented creative solutions to last-minute challenges or changes, maintaining client satisfaction during high-pressure situations.
• Oversaw setup and teardown procedures at venues while managing staff responsibilities during events.
• Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.

• Assisting customers with every aspect of wedding day procedures such as managing budget, vendors, venues, and all coordination efforts between subordinate staff and clients

• Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
• Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
• Took x-rays, photographs, and impressions of patients' teeth and mouth.
• Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.

• Supports Dental Care and Orthodontic placement by preparing treatment room, patient, instruments, and materials; passing instruments and materials; performing procedures in compliance with the Dental Practice Act.
• X-ray Certified to perform radiological services along with assisting with clerical duties such as billing, patient registration, and scheduling

• Reduced risks of injury by implementing proper transfer techniques when moving or repositioning patients.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Monitored vital signs regularly, reporting any abnormalities or concerns to nursing staff promptly for timely intervention.
• Enhanced patient comfort by addressing individual needs and preferences during routine care tasks.

• State Tested Nursing Assistant dealing directly with Patient Care needs and requirements while documenting and following all standards and procedures
• Activities Director for the entire community of Assisted and Independent Living residents