Liane Knopf
Fort Lauderdale,FL
Summary
Capable of giving each customer targeted advice, service options and product recommendations to serve debt management needs. Effective at building and implementing plans for each person or organization. Proficient in factors affecting credit scores and how to handle each situation.
Overview
26
26
years of professional experience
Work History
Telephone Sales Representative
The Photo Studio Group
, FL
08.2022 - 07.2023
- Answered questions during initial contact and follow-up calls with sales prospects.
- Led customers through smooth sales processes.
- Cultivated inbound sales inquiries to successfully convert leads to sales appointments.
- Built relationships with customers using strong persuasion and active listening skills.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
Telephone Sales Representative
Craftmatic Adjustable Beds
Pompano Beach, FL
05.2019 - 12.2021
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Paid attention to detail while completing assignments.
Credit Counselor
Federated Financial Associates
Deerfield Beach, FL
02.2010 - 06.2015
- Responded to client concerns and questions about credit scores and methods to improve numbers.
- Contacted major credit bureaus to obtain copies of files and discuss specific entries.
- Evaluated credit reports to uncover problems and develop strategies for consolidating and reducing client debt.
- Produced budget tools, educational support and referrals for clients.
Manager
Debt Management Associates
Fort Lauderdale, FL
02.1997 - 02.2010
- Devised, deployed and monitored processes to boost long-term business success with optimal sales and profit levels.
- Trained new employees in specific job requirements.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Provided management with feedback regarding employee performance and training needs.
- Conducted scheduled and impromptu evaluations to assess work performance.
Education
High School Diploma - undefined
Lincoln High School
Philadelphia, PASkills
- Budget preparation
- Client counseling
- Report monitoring
- Solution development
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Telephone Sales Representative
The Photo Studio Group
08.2022 - 07.2023
Telephone Sales Representative
Craftmatic Adjustable Beds
05.2019 - 12.2021
Credit Counselor
Federated Financial Associates
02.2010 - 06.2015
Manager
Debt Management Associates
02.1997 - 02.2010
High School Diploma - undefined
Lincoln High School
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