Summary
Overview
Work History
Education
Skills
Timeline
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Lianna Patey

Lianna Patey

Kilauea,HI

Summary

Creative Entrepreneur & Fine Dinning Server. Vast levels of hands-on experience in a wide range of skills. Self disciplined, hard working, positive, genuine, personable, efficient, diligent & excited to work.

Overview

6
6
years of professional experience

Work History

Design Architect + Sales

Closet World
01.2025 - 05.2025
  • Developed customized design solutions that exceeded client expectations, leading to increased satisfaction and referral business.
  • Designed accessible spaces adhering to ADA guidelines that improved inclusivity within public buildings.
  • Delivered high-quality design presentations that effectively communicated design concepts to clients and stakeholders.
  • Implemented effective sales techniques to increase revenue and meet sales targets consistently.
  • Utilized sales techniques to build customer interest and close sales.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Enhanced communication among team members to foster collaborative and supportive work environment.

Server /Hotel Waiter

Yellowstone Club
10.2023 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.

Pool Server

1 Hotel
01.2023 - 06.2024
  • Increased beverage sales through effective upselling techniques and personalized recommendations.
  • Enhanced customer satisfaction by providing prompt and attentive service to poolside guests.
  • Handled guest complaints professionally, resolving issues promptly to maintain high customer satisfaction levels.
  • Maintained a clean and organized pool area for optimal guest comfort and safety.
  • Demonstrated knowledge of menu items and ingredients, enabling accurate communication with guests regarding dietary restrictions or preferences.
  • Balanced multiple tasks simultaneously, ensuring seamless service during busy periods at the pool area.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Business Owner - Boutique

Howdy Hanalei
05.2022 - 01.2023
  • Increased client satisfaction by implementing innovative business strategies and streamlining processes.
  • Conducted market research to inform product development decisions and identify potential growth areas.
  • Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
  • Cultivated strong online presence, managing social media platforms to engage with customers and build community.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Wedding Photographer

Photo Spectrum Kauai
09.2021 - 11.2022
  • Provided exceptional customer service throughout the entire planning process, from initial consultation to final product delivery.
  • Delivered high-quality edited images for clients, showcasing their special day through a personalized photo album.
  • Captured memorable moments by utilizing advanced photography techniques and equipment.
  • Directed wedding guests to pose for photographs.
  • Maximized image quality by using professional editing software and maintaining an organized digital workflow.
  • Educated couples on best practices for posing during portrait sessions to achieve natural-looking results that showcased their personalities.

Wedding Design/Lead Floral Designer

Highlight Installations
02.2019 - 03.2021
  • Consistently met or exceeded client expectations by delivering aesthetically appealing designs that also effectively addressed business objectives.
  • Contributed significantly in achieving company goals by successfully completing multiple high-profile projects within given deadlines and budgets.
  • Delivered high-quality design solutions under tight deadlines, prioritizing projects based on client needs and expectations.
  • Collaborated and shared processes with colleagues and peers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Collaborated closely with customers to create unique designs for bouquets, wreaths, and gifts.

Education

Business/ Fashion Design

Santa Monica College
Santa Monica, CA
02-2018

Skills

  • Project management
  • Sales strategy development
  • Strong work ethic
  • Customer service
  • High volume dining
  • Driven and determined
  • Business development
  • Website Design
  • Social media management
  • Marketing
  • Digital photography
  • Creative artistic vision

Timeline

Design Architect + Sales

Closet World
01.2025 - 05.2025

Server /Hotel Waiter

Yellowstone Club
10.2023 - 07.2024

Pool Server

1 Hotel
01.2023 - 06.2024

Business Owner - Boutique

Howdy Hanalei
05.2022 - 01.2023

Wedding Photographer

Photo Spectrum Kauai
09.2021 - 11.2022

Wedding Design/Lead Floral Designer

Highlight Installations
02.2019 - 03.2021

Business/ Fashion Design

Santa Monica College

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Lianna Patey