Behavioral health technician skilled in patient safety, monitoring, and ADL assistance. Delivers emotional support using empathy-focused, de-escalation approaches. Produces dependable clinical documentation and collaborates effectively with care teams.
Overview
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Language
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2
years of professional experience
Work History
Behavioral Health Technician
Valley Springs Behavioral Health Hospital
Holyoke, MA
01.2025 - Current
Monitored and supported patients in behavioral health setting through safety and observation checks, documented patient behavior and activities, maintained a safe and therapeutic environment, assisted with daily needs, and communicated changes to nurses and treatment team, ensuring unit safety and providing compassionate support throughout care.
Used calm therapeutic communication to de-escalate patient agitation in a behavioral health setting.
Delivered emotional support to clients facing challenging situations, fostering a safe environment. to clients and patients dealing with difficult situations.
Assistant
South End Community Center
Springfield , MA
06.2024 - 08.2024
Developed positive relationships with internal customers through effective communication techniques.
Organized and maintained filing systems for documents and records.
Entered data into databases accurately and efficiently.
Maintained participant records, contact lists, and office files for community services.