Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
New England Dental Group
Windham, NH
07.2023 - Current
Managed patient reception and scheduling including greeting patients, booking appointments, and maintaining an organized dental practice schedule.
Validated insurance data, resolved billing queries, and process payment transactions.
Handled patient communication by answering phone calls, responding to emails, and relaying messages between patients and dental staff.
Maintaining accurate patient records, including regular updates to personal information and treatment history.
Assisted with various office administration tasks.
Front Desk Receptionist
Lowell Dental Arts
Lowell, MA
04.2022 - 05.2023
Greeted patients and efficiently scheduled appointments, while handling inquiries in-person and via phone.
Maintained patient records, processed billing and insurance claims, and managed office inventory and supplies.
Member Service Representative
Planet Fitness
Andover, MA
08.2021 - 02.2022
Ensured a warm reception to facility visitors by welcoming them and promptly registering their attendance through the gym’s membership system. Responsibly resolved questions or problems that arose during their visit.
Sales Associate
Five Below
Salem, NH
06.2020 - 05.2021
Ensured store environment remained clean and well-maintained, including floors and displays.
Managed return processes, performed transaction processing, and provided assistance to customers in locating products.