Meghan Shaw
Nungaray Tire Service
Los Angeles,CA
1
Language
5
years of professional experience
Dynamic customer service professional with extensive front-of-house experience. Thrives in fast-paced environments while effectively managing multiple tasks and rapidly learning new systems. Committed to delivering exceptional customer experiences and fostering positive relationships through strong communication and leadership skills.
Work History
Front Desk Receptionist
4 Years 5 Months- Greeted customers warmly, addressing inquiries at service counter to enhance customer experience. Created a welcoming and positive environment for guests upon arrival
- Managed phone calls and scheduled tire service appointments, ensuring timely service delivery.
- Scheduled appointments and coordinated service bay availability to support efficient daily workflow.
- Facilitated smooth customer transactions by handling payments and receipts.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Processed payments, providing accurate receipts and change to ensure customer satisfaction.
- Maintained a clean, professional, and organized front of house space to uphold company branding and standards.
- Managed client inquiries and resolved issues efficiently, ensuring a high level of satisfaction and care.
Assistant Youth Group Leader
2 Years- Assisted in planning engaging group events and facilitating games or activities to enhance participation
- Build positive, appropriate relationships with youth group members
- Built supportive relationships with youth group members to foster a welcoming environment
- conceptualized different interactive activities for group members
- Prepare materials ( Handouts, games, icebreakers, snacks, etc.)
- Designed engaging activities to enhance group interaction and participation.
Education
High School Diploma
Some College (No Degree) - Political Science
Skills
Fluent in English and Spanish
Cash handling
Transaction management
Fluent in both english and spanish
Team leadership
Product knowledge expertise
Interpersonal communication
Conflict resolution
Active listening
Team leadership
Interpersonal relationship building
Product knowledge
Sales strategies
Customer engagement
Problem-solving
Languages
Spanish
Native/ Bilingual
Timeline
Front Desk Receptionist
Nungaray Tire Service
02.2022 - 07.2026Read More
Assistant Youth Group Leader
Saint Thomas More Catholic Church
05.2021 - 05.2023Read More
University of Arizona
Some College (No Degree) from Political Science
Read More
Ramona Convent Secondary School
High School Diploma
Read More