Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Lia Petersen

Valencia,CA

Summary

Offering friendly and dependable nature, well-suited for customer-focused roles and eager to learn and develop in fast-paced environment. Brings understanding of food safety protocols and order management systems. Ready to use and develop excellent communication and organizational skills.

Overview

2
2
years of professional experience

Work History

Take-Out Server

BJ's Restaurant & Brewhouse
03.2025 - Current
  • Managed high-volume orders with strong multitasking skills, maintaining accuracy and timeliness.
  • Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
  • Provided excellent customer service by addressing inquiries and resolving issues promptly.
  • Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
  • Enhanced customer experience by providing swift and accurate order fulfillment.

Restaurant Hostess

BJ's Restaurant & Brewhouse
10.2024 - Current
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.

Fast Food Worker

Jersey Mike's Subs
08.2023 - 08.2024
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.

Education

No Degree - Psychology

College of The Canyons
Valencia, CA
06-2026

High School Diploma -

Los Angeles High School For The Arts
Los Angeles, CA
05-2023

Skills

  • Excellent customer service
  • Food packaging
  • Phone etiquette
  • Food preparation
  • Order accuracy
  • Cleanliness standards
  • Quick learner
  • Money handling
  • Positive attitude and enthusiasm
  • Fast and efficient service worker
  • Patience and empathy

Languages

English
Native or Bilingual

Interests

  • Dance (10 years)
  • I attended an arts high-school in which I focused on creative expression as well as education
  • Outside of school, I also did competitive dance, teaching me group skills as well as learning to balance busy work schedules
  • I am very passionate about balancing physical health with mental and emotional wellness
  • Music and art truly inspires me and I implement this into my every day life!

Timeline

Take-Out Server

BJ's Restaurant & Brewhouse
03.2025 - Current

Restaurant Hostess

BJ's Restaurant & Brewhouse
10.2024 - Current

Fast Food Worker

Jersey Mike's Subs
08.2023 - 08.2024

No Degree - Psychology

College of The Canyons

High School Diploma -

Los Angeles High School For The Arts

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