Summary
Overview
Work History
Education
Skills
Timeline
Generic

Libanis Ajua

Greenbelt,MD

Summary

Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic.

Overview

4
4
years of professional experience

Work History

Uber Black Driver

Uber
06.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Cleaned vehicle regularly to maintain professional appearance.

QA Coordinator

Freshly
08.2019 - 04.2021
  • Investigated recurring customer complaints, determining source of non-conformance incidences and recommending solutions.
  • Identified and designed QA training curricula, prioritizing historical feedback findings to shape future educational efforts.
  • Evaluated accuracy of existing quality assurance measurement techniques, implementing improvements to increase efficacy and reduce errors.
  • Designed QA inspection measures for improving fault and return rates by.
  • Drafted and reviewed quality assurance policies and procedures, improving customer feedback metrics.
  • Drafted reports on quality verification activity outcomes, presenting findings to decision-makers and recommending response efforts.
  • Assisted with quality control audits.

Education

High School Diploma -

GHS
Muyuka
01.2016

Skills

  • Safe Driving Techniques
  • Safety Protocols
  • Driver Routing
  • Route Mapping Software
  • Optimizing Routes
  • Traffic Law Observation
  • Accident Reporting
  • Verbal and Written Communication
  • Defensive Strategies

Timeline

Uber Black Driver

Uber
06.2021 - Current

QA Coordinator

Freshly
08.2019 - 04.2021

High School Diploma -

GHS

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Libanis Ajua