Libby Everhart
People Operations
Winston-Salem,NC
Summary
People Operations leader with 12+ years of progressive HR experience spanning HRIS optimization, payroll leadership, compliance operations, policy development, and employee lifecycle management. Known for building scalable systems, strengthening cross-functional alignment, and driving operational excellence. Adept at implementing automation, optimizing workflows, and improving data integrity. Trusted partner to leadership, managers, and stakeholders with a strong ability to translate compliance and technical needs into clear, people-centered processes.
Overview
14
14
years of professional experience
6
6
Certifications
Work History
HR Director, Processes & Systems
ACS Technologies
04.2023 - Current
- Lead People Operations, HR systems strategy, payroll operations, and compliance across 30 U.S. states for a 400 employee company.
- Designed and implemented companywide compliance tracking, resolving 60% of risk flags within 90 days in partnership with Legal, Finance, IT, Risk, and PMO.
- Built and managed end-to-end policy development processes, including remote-work compliance and multi-state regulatory updates.
- Oversaw data integrity, access management, and workflow optimization within HRIS and integrated systems.
- Led all HR and payroll data auditing, content validation, and system governance to ensure accuracy, consistency, and audit readiness.
- Drove automation across onboarding, offboarding, and HRIS workflows, reducing manual steps and boosting process reliability.
- Led payroll operations, implemented automated payroll workflows, and maintained tax compliance while reducing processing time and errors.
- Championed responsible AI adoption across HR, introducing tools that improved efficiency, documentation quality, and employee experience.
- Represented HR in cross-functional initiatives and system integrations.
Senior Manager, HRIS & Talent Acquisition
ACS Technologies
06.2021 - 04.2023
- Boosted new hire engagement by developing a 4-week digital onboarding course quickly introducing new hires to company resources, processes, and culture.
- Reduced company-wide time-to-fill metric by 34% with Engineering and IT seeing 59% and 61% reductions.
- Collaborated with Engineering to create a formal intern program, cutting hiring costs by 33%.
- Served as the subject matter expert for all HR technology, overseeing and executing system upgrades and training.
Manager, Implementation Services
ACS Technologies
07.2019 - 06.2021
- Implemented a customer success software platform to streamline customer onboarding, cutting cycle time by 53% and boosting customer satisfaction by 10%.
- Fostered a culture of continuous improvement and elevated team performance metrics.
Talent Acquisition & Analytics Supervisor
ACS Technologies
06.2018 - 07.2019
Senior HR Generalist / HR Generalist
ACS Technologies
01.2012 - 12.2018
Education
B.A. - English
UNC-Greensboro
B.S. - Legal Studies
Kaplan University
Skills
- People operations and compliance
- Multi-state compliance oversight
- Audit and risk management
- HRIS governance and optimization
- Talent acquisition strategies
- Process enhancement
- Automation solutions
- Internal communication
- Onboarding and offboarding
- Performance management systems
- Compensation benchmarking
- Employee relations and communication
- Project management
Certification
Certificate in Negotiation & Conflict Resolution at Francis Marion University School of Business
Professional in Human Resources (PHR) at HRCI
SHRM Certified Professional
Strategic Talent Acquisition at Human Capital Institute (HCI)
Employee Relations Law at Institute for Applied Management & Law (IAML)
Certified Customer Success Manager at SuccessHACKER
Timeline
HR Director, Processes & Systems
ACS Technologies
04.2023 - Current
Senior Manager, HRIS & Talent Acquisition
ACS Technologies
06.2021 - 04.2023
Manager, Implementation Services
ACS Technologies
07.2019 - 06.2021
Talent Acquisition & Analytics Supervisor
ACS Technologies
06.2018 - 07.2019
Senior HR Generalist / HR Generalist
ACS Technologies
01.2012 - 12.2018
B.A. - English
UNC-Greensboro
B.S. - Legal Studies
Kaplan University