Libby Macpherson Wilks

• Built and maintained strong relationships with multiple customer accounts to ensure satisfaction and support.
• Verified accuracy of 20 - 50 plus order entries, including pricing and charges, while resolving reporting issues.
• Communicated with customers and company leadership to address product discrepancies, developing and implementing corrective strategies and action plans.

• Created purchase orders. Verify purchase requisitions and monitor approval workflow.
• Efficiently processed vendor invoices in line with company policies, and ensured coding of accounts were met with accuracy.
• Developed a comprehensive financial spreadsheet to analyze and report data to the financial manager and team managers, identifying areas for improvement.
• Organized new customer account set-up, managed customer records (including W-9s), and guaranteed customer confidentiality.
• Reconciled and processed period end credit card expenses, providing receipts and documentation.
• Review accrual reporting, research and resolve discrepancies.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Enhanced procurement efficiency by streamlining the purchasing process and implementing cost-saving measures.
• Collaborated with internal departments to better understand needs and determine purchasing requirements.

Performed accurate data entry and generated reports to drive volume, meet distribution targets, and oversee sales overlaps.

• Collaborated with Sales, Operations and Supply Chain departments to facilitate alignment of priorities.
• Monitored performance metrics to ensure timely delivery of innovative products with producing plants supporting the Northwest.
• Participated in strategic planning sessions aimed at enhancing overall business growth through optimized supply chain operations.