Summary
Overview
Work History
Education
Skills
Timeline
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Libby May

Houston,TX

Summary

Dedicated professional with a history of meeting project goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best support and enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Director, Strategic Accounts

TransPerfect Legal Solutions
01.2020 - Current
  • Monitor and coordinate workflows across multiple divisions to ensure timely project kickoffs, confirm proper project speeds, and ensure deliverable deadlines are met.
  • Enhance team collaboration through regular communication, setting expectations, and project management.
  • Proactively identify project risks and implement strategies to minimize negative impacts on projects and/or budgets.
  • Form strategic partnerships and connect with clients to drive business development.
  • Assist with sales and marketing strategies to further revenue goals.
  • Cultivate and strengthen lasting client relationships using dynamic communication and strong issue resolution skills.

Case Consultant

TransPerfect Legal Solutions
01.2017 - 01.2020
  • Worked on a 4 person team to support TransPerfect Legal Sales representatives qualify and close potential eDiscovery project requests.
  • Hosted scoping calls with end clients and/or law firms to evaluate requests, verify project scope, and confirm budget.
  • Responsible for internal team assignment of dedicated recruiters and technical/staffing project managers.
  • Responsible for project kickoff, daily reporting and team progress, deadline monitoring and issue resolution, when necessary.

Assistant Case Consultant

TransPerfect Legal Solutions
03.2016 - 12.2016
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Managed client relationships through regular check-ins and updates on project progress.


Education

Paralegal Graduate Program - Legal Assistant/Paralegal

Rice University
Houston, Texas
01.2019

Bachelor's Degree - Human Resource Management

Auburn University
Auburn, Alabama
05.2012

Skills

  • Project Management
  • Strategies and Goals
  • Issues Resolution
  • Reporting
  • Budget Management
  • Collaborative Team Environments

Timeline

Director, Strategic Accounts

TransPerfect Legal Solutions
01.2020 - Current

Case Consultant

TransPerfect Legal Solutions
01.2017 - 01.2020

Assistant Case Consultant

TransPerfect Legal Solutions
03.2016 - 12.2016

Paralegal Graduate Program - Legal Assistant/Paralegal

Rice University

Bachelor's Degree - Human Resource Management

Auburn University

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Libby May