Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously.
Overview
4
4
years of professional experience
Work History
Community Assistant
American Campus Communities
02.2023 - Current
Enhanced community engagement by organizing and implementing events and activities.
Promoted a positive living environment for residents through effective communication and conflict resolution.
Assisted in the development of marketing materials to increase awareness of community programs and services.
Improved resident satisfaction by addressing concerns, providing resources, and offering support as needed.
Led tours to highlight property features to prospective tenants and answer questions.
Assist with the coordinator of move-out, turn, and move-in processes
Playground Program Attendant
Massillon Recreation Center
06.2022 - 08.2022
Enhanced program engagement by incorporating interactive activities and group discussions.
Implemented detailed schedules and organized materials to ensure smooth program operation.
Collaborated with team members to plan and execute various programs tailored to diverse needs.
Maintained a clean, safe, and welcoming environment for all program participants.
Water Park Attendant
Clay's Park Resort
06.2020 - 07.2022
Improved guest safety by enforcing waterpark rules and regulations.
Operated water slides and ziplines.
Monitored canoes, kayaks, and stand-up paddleboards.
Ensured proper use of life jackets and other safety equipment among guests while maintaining a friendly demeanor.
Cleaned attractions to reduce spread of germs and bacteria.
Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
Rental Technician
Brandywine Ski Resort
12.2020 - 03.2021
Enhanced customer satisfaction by providing efficient and knowledgeable assistance in the rental process.
Streamlined equipment maintenance for increased reliability and improved customer experience.
Assisted customers with selecting appropriate rental equipment based on their needs and preferences.
Increased return business through exceptional customer service and building rapport with clients.
Maintained a clean and organized workspace, ensuring safety for staff and customers alike.
Educated customers on proper usage, safety guidelines, and care of rented equipment to minimize risk of accidents or damage.
Snowboard Instructor
Brandywine Ski Resort
12.2019 - 03.2020
Enhanced student performance by developing and implementing engaging snowboarding lessons tailored to individual skill levels.
Boosted customer satisfaction by providing personalized guidance and support throughout the snowboarding sessions.
Improved safety awareness among students through comprehensive instruction on equipment maintenance, slope etiquette, and injury prevention techniques.
Collaborated with fellow instructors to design innovative lesson plans, maximizing learning opportunities for diverse groups of students.
Developed strong relationships with clients, resulting in repeat business and positive word-of-mouth referrals.
Evaluated student progress regularly, adjusting lesson plans as needed to ensure continued improvement in skills and confidence on the slopes.
Education
Bachelor of Arts - Environmental And Sustainability Studies
University of Kentucky
Lexington, KY
05.2024
High School Diploma -
Washington High School
Massillon, OH
05.2021
Skills
Task Prioritization
Customer Service
Community Outreach
Problem Solving
Active Listening
Computer Literacy
Organizational Skills
Time Management
Event Planning
Weather Conditions Understanding
Group Instruction
Group Leadership
Timeline
Community Assistant
American Campus Communities
02.2023 - Current
Playground Program Attendant
Massillon Recreation Center
06.2022 - 08.2022
Rental Technician
Brandywine Ski Resort
12.2020 - 03.2021
Water Park Attendant
Clay's Park Resort
06.2020 - 07.2022
Snowboard Instructor
Brandywine Ski Resort
12.2019 - 03.2020
Bachelor of Arts - Environmental And Sustainability Studies