Liberty Fattal - Barista /Barista Shift Supervisor - Seven Brew

Summary

Results-driven professional skilled in beverage preparation and customer engagement. Expertise in implementing workflow improvements, and maintaining high standards of service quality. Ready to contribute to team success and operational goals.

Overview

3

years of professional experience

Work History

Barista /Barista Shift Supervisor

Seven Brew

Traverse City, MI

06.2023 - Current

Prepared a variety of coffee beverages following standard recipes and customer preferences.
Operated espresso machines and grinders to ensure consistent quality of drinks.
Maintained cleanliness and organization of workstations, enhancing operational efficiency.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Trained new baristas on beverage preparation techniques and company policies.
Implemented improvements in workflow processes, reducing wait times during peak hours.
Maintained a clean and organized workspace for optimal productivity and safety.
Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Contributed to a positive team environment through effective communication and collaboration with colleagues.
Cleaned counters, machines, utensils, and seating areas daily.
Controlled line and crowd with quick, efficient service.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Mid West Exteriors

Michael

Williamsburg, Michigan

06.2024 - 09.2024

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma -

Elk Rapids Highschool

Elk Rapids, MI

05.2022

Skills

Time management
Friendly and outgoing
Attention to detail
Team player
Cash handling
Opening and closing duties
Active listener

Cleanliness
Exceptional customer service
Order taking
Beverage preparation
Excellent memory
POS systems

Timeline