Liberty Haynes
9780 Marble Rd. Machias,NY
Summary
Proactive CNA and Receptionist with comprehensive experience assisting patients with daily living activities and managing office duties. Demonstrated expertise in compassionate care, HIPAA compliance, and effective communication. Strong multitasking abilities and commitment to ongoing education ensure exceptional patient and client interactions.
Overview
1
1
year of professional experience
Work History
CNA
The Pines Nursing and Rehab
11.2023 - Current
- Assisted patients with daily living activities, promoting independence and dignity.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Reduced patient stress levels through effective communication and active listening skills.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Receptionist
The Pines Nursing and Rehab
10.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Assisted with planning office events and meetings for smooth execution.
Education
High School Diploma -
Pioneer Senior High School
Yorkshire, NYNursing
Jamestown Community College
Olean, NY2027
Skills
- Patient Care
- Compassion and Empathy
- Maintaining confidentiality
- Compassionate communication
- Complex Problem-Solving
- Reliable team player
- Electronic Charting
- Organization skills
Timeline
CNA
The Pines Nursing and Rehab
11.2023 - Current
Receptionist
The Pines Nursing and Rehab
10.2023 - Current
High School Diploma -
Pioneer Senior High School
Nursing
Jamestown Community College
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