Summary
Work History
Education
Skills
Timeline
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Librado Rivera

Berwyn,IL

Summary

Personable and positive, with natural ability to connect with people and create welcoming environments. Understands importance of excellent customer service and possesses strong communication skills. Dedicated to enhancing guest experience and fostering customer loyalty.

Work History

Guest Service Ambassador

Chicago Cubs
04.2023 - 07.2023
  • Enhanced guest satisfaction by promptly addressing inquiries and providing personalized assistance.
  • Streamlined check-in process for improved efficiency and reduced wait times.
  • Facilitated smooth transitions between shifts by effectively communicating pertinent information to incoming staff members.
  • Maintained confidentiality of sensitive guest information at all times while adhering strictly to industry best practices.

Education

High school diploma -

J Sterling Morton West High School
Berwyn, IL
06.2023

Skills

  • Guest Services
  • Communication skills
  • Active listening
  • Photography
  • Adobe Premiere
  • Editing
  • Organizational skills
  • Microsoft Office
  • Adobe Creative Suite

Timeline

Guest Service Ambassador

Chicago Cubs
04.2023 - 07.2023

High school diploma -

J Sterling Morton West High School

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Librado Rivera