Lichelle Walsh
Hagerstown,MD
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Younger Auto Group
Hagerstown, MD
09.2025 - Current
- Verifies data complete state forms make disbursement for taxes and fees and submit to the state
- Processes new car and pre-owned registrations on dealer’s software system
- Processes pre-owned vehicle title transfers
- Prepares and distributes title envelopes
- Maintains follow-up on all incoming titles
- Maintains and reconciles schedules for tax, title and license payable, and lien payoffs
- Identifies internal control issues by reviewing existing policies, verifying changes in authorized personnel, and communicating issues to the Assistant Controller
- Processes payoffs on trade-ins and floor plan pull contracts, and forwards to financial institutions
- Verifies Finance and Insurance (F&I) data to documents
- Reconciles inventory schedules as assigned on a weekly and monthly basis
- Reconciles and completes sales consultant payroll semi-monthly
- Verifies Finance and Insurance (F&I) logs to accounting data before month-end
Administrative Assistant
North Shore INEOS Grenadier
Oyster Bay, NY
07.2024 - 08.2025
- New & Preowned Vehicle inventory maintenance, manage Verifi book of inventory
- Preparing and processing all paperwork to title and register all sold vehicles in NY and Out of State.
- Maintain all Used car titles, corresponding with banks for lien releases.
- Perfecting liens and correcting previously incorrect titles.
- Assisting with maintaining assigned financial schedules (Motor vehicle In and Out of State)
- Connects with customers and manufacturer via phone and email to reconcile any and all discrepancies.
- Verifies Finance and Insurance (F&I) logs to accounting data before month-end
- Assists with various office duties
- Daily deposit reconciliation and register all sold vehicles in NY and Out of State.
Administrative Assistant
MD Procure
Garden City, NY
03.2022 - 07.2024
- Maintaining and organizing files, both physical and digital.
- Creating and entering customers product information into Hybrent.
- Contacting vendors and clients to obtain medical product information to procure and deliver.
- Negotiate with Vendors/Sales on behalf of clients.
- Typing, photocopying, and scanning documents.
- Managing correspondence, including emails and letters.
- Answering phones and directing calls.
- Scheduling appointments and meetings.
- Preparing presentations and reports.
- Ensuring the office is well-stocked with supplies.
- Acting as a point of contact for visitors and clients.
- Providing excellent customer service.
Registration Specialist
CARVANA-Detroit
Detroit, MI
11.2020 - 03.2022
- As a title and registration specialist my responsibilities consist of verifying customer information, notarizing documents, processing deals using CVR, Dealertrack, VITU, and ABS, scanning and uploading documents into customer databases, shipping out registration.
- The position also included using excel to update and create spreadsheets, faxing documents, answering incoming phone calls and placing outgoing phone calls, using adobe creative cloud to edit documents, slack to message coworkers and contact others within the company, and Microsoft office.
Cashier/Customer Service
Lowes-Garden City
Garden City, NY
03.2020 - 11.2020
- As a cashier/ customer service associate my tasks consisted of: completing transactions, orders, and returns.
- As well as answering phone calls and directing them accordingly.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
Education
Clinical Psychology - Some College
Michigan State University
East Lansing, MI05.2019
High school diploma - undefined
Malverne Senior High School
Malverne, NY06.2018
Skills
- CDK
- Reynolds & Reynolds
- Communication skills
- Microsoft Excel
- Writing skills
- Google Docs
- Retail math
- Managing customer accounts
- Cash handling
- Computer operation
- Editing
- Organizational skills
- English
- Windows 365
- Microsoft Office
- Accounting
- Proofreading
- Microsoft Outlook
- Adobe Acrobat
- Microsoft Word
- Clerical experience
- Google Suite
- Cash register
- Typing
- Word processing
- Customer support
- Time management
- Google Workspace
- Microsoft Publisher
- Math
- Attention to detail
- Conflict management
- Customer service
- Report writing
- Records maintenance
- Registration documents
- Office organization
- Interpersonal and written communication
- Mail management
- Excel spreadsheets
- Back office operations
Certification
- Driver’s License
- Child Development Permit
- Child Development Teacher Permit
- Certified Notary Public
- Paraprofessional Certification
- Child Development Associate Certification
- Teaching Certification
- CPR Certification
Timeline
Administrative Assistant
Younger Auto Group
09.2025 - Current
Administrative Assistant
North Shore INEOS Grenadier
07.2024 - 08.2025
Administrative Assistant
MD Procure
03.2022 - 07.2024
Registration Specialist
CARVANA-Detroit
11.2020 - 03.2022
Cashier/Customer Service
Lowes-Garden City
03.2020 - 11.2020
Clinical Psychology - Some College
Michigan State University
High school diploma - undefined
Malverne Senior High School