Dedicated CNA with Lee Health System, skilled in patient care and vital signs monitoring. Proven ability to enhance patient comfort through compassionate communication and effective collaboration with interdisciplinary teams. Successfully implemented infection control measures, contributing to a safer healthcare environment. Committed to delivering high-quality care and emotional support to patients.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
Lee Health System
13681 Doctors Way, Fort Myers, FL 33912
07.2023 - Current
Provided direct patient care, including personal hygiene and mobility assistance.
Monitored vital signs, reporting changes to nursing staff for timely intervention.
Assisted with daily living activities, enhancing patient comfort and satisfaction.
Maintained accurate patient records, ensuring compliance with healthcare regulations.
Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Implemented infection control measures, reducing the risk of hospital-acquired infections.
Trained new staff on best practices in patient care and safety protocols.
Collaborated with interdisciplinary teams to develop individualized care plans.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
PRIVATE CAREGIVER
Fort Myers, FL
01.2022 - 06.2023
Assisted clients with daily living activities, ensuring comfort and safety.
Administered medication as prescribed, promoting adherence to health plans.
Developed individualized care plans based on client needs and preferences.
Monitored vital signs and reported changes in health status to family members.
Coordinated transportation for medical appointments, facilitating access to healthcare services.
Maintained clean, safe, and well-organized patient environment.
Provided emotional support and companionship to patients, promoting overall wellbeing.
Handled household management tasks like laundry, light housekeeping and grocery shopping leading to a well-maintained living space.
Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
Monitored progress and documented patient health status changes to keep care team updated.
Provided skilled nursing care under the supervision of RNs – including wound dressing changes and catheter care-contributing towards expedited healing process.
Customer Service Associate
Publix
Fort Myers, FL
12.2021 - 06.2023
Provided exceptional customer service, resolving inquiries and complaints efficiently.
Utilized POS systems to process transactions accurately and promptly.
Maintained product knowledge to assist customers with informed recommendations.
Collaborated with team members to enhance store operations and customer satisfaction.+
Implemented feedback mechanisms to improve service delivery and customer experience.+
Organized merchandise displays, ensuring optimal visibility and accessibility for customers.
Maintained a high level of product knowledge, providing accurate information to customers.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Identified and resolved discrepancies and errors in customer accounts.