Lida Stine
Speculator,NY
Summary
Efficient professional with several years of experience in hospitality and customer service settings. Talented leader with experience in coaching and mentoring employees to achieve success.
Overview
2
2
years of professional experience
Work History
Front Desk Support
Camp-of-the-Woods
Speculator, NY
08.2024 - Current
- Provided front desk support by answering and directing phone calls, and making reservations.
- Assisted conference groups each weekend with check-in and additional needs.
- Assisted the registrar with daily tasks.
- Maintained the front desk area in a neat and orderly fashion.
Front of House Manager
Camp-of-the-Woods
Speculator, New York
05.2024 - 08.2024
- Greeted customers and addressed their needs in a friendly and professional manner.
- Organized seating arrangements for guests, ensuring maximum capacity of the restaurant was reached.
- Ensured that all front-of-house operations ran smoothly and efficiently.
- Supervised the performance of waitstaff to ensure they were providing excellent service.
Dining Hall Supervisor
Camp-of-the-Woods
Speculator, NY
08.2023 - 05.2024
- Supervised the daily operations of the dining hall, including scheduling and assigning staff to appropriate tasks.
- Organized and maintained a clean, safe and efficient work environment for staff members and guests in dining area.
- Interacted with customers on a regular basis to resolve complaints or address any issues that arised.
Leaders In Further Training
Camp-of-the-Woods
Speculator, NY
08.2022 - 05.2023
- A gap year program that allowed me to grow my skills in leadership and service.
- Learned to work collaboratively with a diverse group of people.
Education
Associate of Arts -
College of DuPage
Glen Ellyn, IL12-2020
BED: English As A Second Language Education P-12 -
Liberty University
OnlineSkills
- Task Delegation
- Training and mentoring
- Staff Management
- Stong verbal communication skills
- Leadership skills
- Great customer service
- Telephone Etiquette
- Proficient in Microsoft-related software
- Has an understanding of the Portfolio reservation system
Timeline
Front Desk Support
Camp-of-the-Woods
08.2024 - Current
Front of House Manager
Camp-of-the-Woods
05.2024 - 08.2024
Dining Hall Supervisor
Camp-of-the-Woods
08.2023 - 05.2024
Leaders In Further Training
Camp-of-the-Woods
08.2022 - 05.2023
Associate of Arts -
College of DuPage
BED: English As A Second Language Education P-12 -
Liberty University
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