Roberto Medina
Raleigh,NC
Summary
Detail-oriented professional with experience in customer service and research support. Proven ability to manage front desk operations, conduct studies, and maintain detailed reports. Strong communication, teamwork, and problem-solving skills with intermediate proficiency in Excel and bilingual in English and Spanish.
Overview
5
5
years of professional experience
Work History
Front desk support
L&E Research
07.2022 - 12.2022
- Assisted respondents in studies, handled phone calls and responded to emails, conducted studies for clients in the back office, recorded video or audio as required, and maintained Excel spreadsheets for project summaries, detailed reports, and documentation.
Car Prep Associate
Hetrz
07.2021 - 10.2021
- Responsible for preparing cars for guests, addressed cleaning issues, assisted customers with inquiries and concerns, and performed various duties as directed by the manager.
Cashier
Papa Johns
02.2019 - 01.2020
- Proficient in taking customer orders, preparing pizzas, delivering them, ensuring accurate order taking, and providing excellent customer service.
Chef
CenterPlate
01.2018 - 01.2019
- Gained valuable experience in teamwork and effective communication, collaborated with colleagues, developed skills in creating dishes from scratch, and acquired understanding of culinary techniques.
Education
Associate in Applied Science - Business Marketing
Wake Tech Community College
Raleigh, NC05.2023
High school diploma -
Wake Tech Community College
Raleigh, NC05.2018
Skills
- People skills
- Team worker
- Sales motivated
- Marketing
- Intermediate in Excel
- Customer Service
- Strong negotiation
- Product Knowledge
- Lead prospecting
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Front desk support
L&E Research
07.2022 - 12.2022
Car Prep Associate
Hetrz
07.2021 - 10.2021
Cashier
Papa Johns
02.2019 - 01.2020
Chef
CenterPlate
01.2018 - 01.2019
High school diploma -
Wake Tech Community College
Associate in Applied Science - Business Marketing
Wake Tech Community College
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