Lidet Bogale
Las Vegas
Summary
Accomplished Assistant Manager and Server/Bartender with a proven track record at Chevron and V Restaurant, showcasing exceptional customer service and a strong work ethic. Expert in cash handling and guest engagement, I've significantly enhanced service quality and operational efficiency. My leadership and interpersonal skills have fostered positive customer relationships and team development.
Overview
4
4
years of professional experience
Work History
Server/bartender
V Restaurant and Hookah Lounge
04.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Server/bartender
Gazebo Restaurant and Lounge
05.2022 - 04.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Cashier/Assistant Manager
Chevron
10.2020 - 11.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Education
Bahirdar Academy
Ethiopia, BahirdarBachelor Of Applied Science - Computer And Electronics Engineering
Bahirdar University
Ethiopia, BahirdarSkills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Safe Food Handling
Languages
Amharic
Native or Bilingual
Timeline
Server/bartender
V Restaurant and Hookah Lounge
04.2023 - Current
Server/bartender
Gazebo Restaurant and Lounge
05.2022 - 04.2023
Cashier/Assistant Manager
Chevron
10.2020 - 11.2022
Bahirdar Academy
Bachelor Of Applied Science - Computer And Electronics Engineering
Bahirdar University
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