Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lidet Bogale

Las Vegas

Summary

Accomplished Assistant Manager and Server/Bartender with a proven track record at Chevron and V Restaurant, showcasing exceptional customer service and a strong work ethic. Expert in cash handling and guest engagement, I've significantly enhanced service quality and operational efficiency. My leadership and interpersonal skills have fostered positive customer relationships and team development.

Overview

4
4
years of professional experience

Work History

Server/bartender

V Restaurant and Hookah Lounge
04.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.

Server/bartender

Gazebo Restaurant and Lounge
05.2022 - 04.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Cashier/Assistant Manager

Chevron
10.2020 - 11.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Education

Bahirdar Academy
Ethiopia, Bahirdar

Bachelor Of Applied Science - Computer And Electronics Engineering

Bahirdar University
Ethiopia, Bahirdar

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Safe Food Handling

Languages

Amharic
Native or Bilingual

Timeline

Server/bartender

V Restaurant and Hookah Lounge
04.2023 - Current

Server/bartender

Gazebo Restaurant and Lounge
05.2022 - 04.2023

Cashier/Assistant Manager

Chevron
10.2020 - 11.2022

Bahirdar Academy

Bachelor Of Applied Science - Computer And Electronics Engineering

Bahirdar University
Lidet Bogale