Lidia Butler
Amazon
Upland,CA
12
years of professional experience
Work History
Children’s Admission Coordinator
1 Year 9 Months- Answer and screen incoming calls
- Verify authorization/referrals prior to services being rendered
- Schedule appointments for new, and established patients
- Intake proper patient information for registration process
- Explain patient insurance benefits for therapy services and collect co pays/deductibles if applicable and close out deposits
- Prep proper documents required for the therapist to review prior to evaluating patients
- Fax and retrieve progress reports upon providers request.
- Monitored lobby area to ensure cleanliness and a welcoming atmosphere for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Fulfillment Center Associate
2 Years 5 Months- Operated material handling equipment to efficiently transport goods within fulfillment center.
- Maintained inventory accuracy through regular cycle counts and system updates.
- Collaborated with team members to streamline order processing and ensure timely shipments.
- Implemented safety protocols, enhancing workplace safety and reducing incidents.
- Pick items to be prepare for shipment to customers
Surgery Scheduling Coordinator
2 Years 9 Months- Coded surgery orders to obtain approval prior to scheduling.
- Managed high volume of incoming calls and inquiries related to surgery scheduling with professionalism and attention to detail.
- Enhanced patient experience by efficiently scheduling surgeries and managing appointment calendars.
- Improved accuracy in surgery scheduling, ensuring appropriate pre-operative preparations were completed.
- Familiar with medical insurance; verified eligibility to ensure no changes to insurance.
- Implemented a well-organized system for tracking surgery cancellations and rescheduling requests.
- Provided compassionate support for patients and families throughout the surgery scheduling process.
- Coordinated with facilities to set up surgeries for 3-8 neurosurgeons.
- Checked patient’s out; scheduled return appointment when required.
Sort Associate
10 Months- Utilized technology effectively to track and monitor package progress throughout the sorting process.
- Reduced errors in package routing by double-checking label information against system records before loading onto trailers or containers.
- Achieved productivity targets consistently while working in a fast-paced, high-pressure environment.
OP Admission Coordinator/Call Center
4 Years 9 Months- Answer and screen incoming calls
- Verify authorization/referrals prior to services being rendered
- Schedule appointments for new, and established patients
- Intake proper patient information for registration process
- Explain patient insurance benefits for outpatient therapy services and collect co pays/deductibles if applicable and close out deposits
- Prep proper documents required for the therapist to review prior to evaluating patients
- Schedule outpatient procedures
- Fax progress reports upon providers request.
Medical Assistant/Supervisor
2 Years 3 Months- Open/Close office
- Front Office: Register patients/Insurance verification for eligibility, Collect co-pays/Deposit handling, Inventory Count and supply reordering
- Back Office: Patient vitals, UA testing, EKG, venipunctures, visual acuity, drawing up and administering medications and injections, centrifuge blood specimens and prep for send out to appropriate lab, set up and assist provider with minor procedures
- Prep Work comp Chart, request referrals/authorizations, set up/confirm appointments
- Assist with Hazmat Fire Department physicals; Vitals, UA, EKG, Audiometry, Strength testing.
Education
Certificate in Medical Assisting
Skills
Hospitable and Friendly
Fluent in Spanish speaking and writing
Medical Terminology Proficiency
Computer Skills: 40wpm
10 key data entry
Microsoft:Word
Excel
Teams and Outlook
HIPAA/OSHA compliance
CPR certified
Understanding of insurance benefits
Experience in Medical Admissions
EMR: MD Synergy
Codonix
Appointments everywhere
Wellsky and EDM
Onstaff
PCM
Meditech
Familiar with ICD10 Diagnosis and CPT codes relevant to neurosurgery
IR and OP Therapy
Timeline
Children’s Admission Coordinator
Casa Colina Hospital and Centers for Healthcare
01.2025 - CurrentRead More
Fulfillment Center Associate
Amazon
05.2024 - CurrentRead More
Surgery Scheduling Coordinator
Inland Neurosurgery Institute
07.2021 - 04.2024Read More
Sort Associate
Amazon ONT 1 Sort Center
10.2020 - 08.2021Read More
OP Admission Coordinator/Call Center
Casa Colina Hospital for Rehabilitation
10.2016 - 07.2021Read More
Medical Assistant/Supervisor
Mountain View Urgent Care, Inc
07.2014 - 10.2016Read More
American Career College
Certificate in Medical Assisting
Read More