Lidia Cortez
Newark,NJ
Summary
Licensed Chiropractic Assistant with a strong background in patient scheduling, insurance verification, and coordination of care in personal injury cases. Skilled in maintaining accurate medical documentation and fostering positive relationships with patients. Committed to supporting healthcare teams and enhancing patient experiences through effective communication and multi-tasking.
Overview
11
11
years of professional experience
Work History
(LCA) Licensed Chiropractic Assistant
Northeast Pain and Associates LLC
Newark, NJ
07.2025 - Current
- Manage patient scheduling for appointments and MRI procedures.
- Set up patients for treatment while addressing questions and concerns.
- Verify health insurance coverage for patients.
- Health data collection, documentation and record keeping.
- Handle incoming phone calls and respond to emails professionally.
(LCA) Licensed Chiropractic Assistant
Mount Prospect Health Center
Newark, NJ
12.2018 - 06.2025
- Scheduled appointments for new patients efficiently.
- Maintained accurate records of patient treatments and communications.
- Supported licensed chiropractor in daily patient care operations.
- Developed strong relationships with patients to enhance their treatment experience.
- Achieved certification as a licensed chiropractic assistant.
Sales Associate
Wal-Mart Supercenter
Kearny, NJ
08.2014 - 09.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed efficient cash registers operations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built relationships with customers to encourage repeat business.
Education
Licensed Chiropractic Assistant -
New York Chiropractic College
Levittown, NY11.2021
High School Diploma -
Essex County Vocational And Technical High School
Newark NJ06.2013
Skills
- Patient scheduling and coordination
- Telephone etiquette
- Medical front desk management
- EMR systems proficiency
- Bilingual (English and Spanish)
- Patient relationship management
- Experience with PIP and Worker’s Compensation
- Insurance verification (INN and OON)
- Team collaboration
- Patient flow management
Timeline
(LCA) Licensed Chiropractic Assistant
Northeast Pain and Associates LLC
07.2025 - Current
(LCA) Licensed Chiropractic Assistant
Mount Prospect Health Center
12.2018 - 06.2025
Sales Associate
Wal-Mart Supercenter
08.2014 - 09.2018
Licensed Chiropractic Assistant -
New York Chiropractic College
High School Diploma -
Essex County Vocational And Technical High School