Rachel Nelson
Tuscaloosa
Summary
Compassionate healthcare professional with extensive clinical experience and a strong grasp of medical test preparation protocols. Proven asset in processing medical and insurance claims, demonstrating adaptability and a commitment to continuous improvement. Exceptional interpersonal skills facilitate effective teamwork and client interactions.
Overview
15
15
years of professional experience
Work History
Chiropractic Assistant
Family Chiropractic and Wellness
Tuscaloosa
03.2023 - Current
- Managed patient check-ins and check-outs, ensuring accurate payment processing and insurance verification.
- Scheduled appointments while addressing incoming phone inquiries to streamline patient flow.
- Documented patient notes and established therapy setups to enhance care quality.
Shipping Manager
JNJ Apparel
Tuscaloosa
03.2020 - 03.2023
- Coordinated shipments and facilitated customer pickups to ensure timely delivery.
- Oversaw inventory management while executing data entry tasks to maintain accurate stock levels.
- Streamlined team communication using Trello and Slack to enhance collaboration.
Night Auditor / Front Desk Clerk
Best Western Catalina Inn
Northport
06.2016 - 09.2019
- Conducted night audits, ensuring accuracy of financial transactions and compliance with standards.
- Executed efficient check-in and check-out procedures, enhancing guest satisfaction.
- Prepared and served breakfast, upholding high food quality standards and contributing to positive guest experiences.
Front Desk Clerk / Night Auditor / Manager
Best Western University Inn
Tuscaloosa
08.2013 - 06.2016
- Managed desk relations to promptly resolve guest concerns and elevate satisfaction.
- Handled reservations to ensure seamless guest experiences.
- Assisted with projects and trained staff to enhance operational workflows.
Manager
University Of Alabama Women's Basketball Team
Tuscaloosa
06.2011 - 01.2013
- Coordinated office requirements and provided administrative support for phone inquiries and camp information.
- Set up and dismantled equipment for practices and recording sessions to facilitate review.
- Maintained locker room supplies and ensured uniforms were clean and ready for use.
Education
High School -
Hillcrest High School
Tuscaloosa, AL05-2011
Some College (No Degree) -
The University of Alabama
Tuscaloosa, ALSkills
- Chiropractic office support
- Patient scheduling coordination
- Patient intake processing
- Patient care assistance
- Medical supply management
- Clinic operations support
- Front desk reception skills
- Customer service expertise
- Guest services coordination
- Data entry accuracy
- Microsoft Word and Outlook
- PowerPoint presentations
- Training and development
- Supervision and leadership
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Chiropractic Assistant
Family Chiropractic and Wellness
03.2023 - Current
Shipping Manager
JNJ Apparel
03.2020 - 03.2023
Night Auditor / Front Desk Clerk
Best Western Catalina Inn
06.2016 - 09.2019
Front Desk Clerk / Night Auditor / Manager
Best Western University Inn
08.2013 - 06.2016
Manager
University Of Alabama Women's Basketball Team
06.2011 - 01.2013
High School -
Hillcrest High School
Some College (No Degree) -
The University of Alabama