Amber Long
Bloomsburg,PA
Summary
Dynamic Chiropractic Assistant with proven expertise in patient care coordination and insurance verification at Chiropractic Care Center. Skilled in enhancing patient flow and maintaining compliance with HIPAA regulations. Recognized for effective communication and critical thinking, ensuring a welcoming environment and efficient appointment management. Committed to delivering exceptional service and support.
Overview
1
1
year of professional experience
Work History
Chiropractic Assistant
Chiropractic Care Center
Bloomsburg, PA
04.2025 - Current
- Assisted patients with appointment scheduling and check-in procedures.
- Maintained cleanliness and organization of treatment areas for optimal patient experience.
- Supported chiropractors during patient examinations and treatments as needed.
- Educated patients on office policies, procedures, and insurance verification processes.
- Managed patient records using electronic health record (EHR) systems effectively.
- Handled incoming calls to address patient inquiries and provide information promptly.
- Coordinated inventory management for chiropractic supplies and equipment restocking.
- Collaborated with team members to enhance workflow efficiency and patient service quality.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Promoted a welcoming atmosphere by greeting patients warmly upon arrival and addressing their concerns promptly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed electric muscle stimulation, massage, and mechanical traction.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
Maintenance
Turkey Hill Brewing Company
Bloomsburg, PA
10.2024 - Current
- Filed maintenance work order forms to notify maintenance of needed repairs.
- Coordinated with maintenance team to ensure timely repairs and preventive maintenance schedules in all guestrooms and public areas.
- Enhanced property value through timely maintenance and aesthetic improvements.
- Sweeps and mops dinning room areas.
- Cleans restrooms.
- Restocks supplies.
Education
High School Diploma -
Northwest Area
Shickshinny, PASkills
Telephone etiquette
Appointment scheduling
Medical terminology
Insurance verification
Scheduling appointments management
Patient care coordination
Patient flow management
Patient care
Payment collection
Effective written and verbal communication
Conflict resolution strategies
Insurance verification expertise
Insurance billing
Active listening
Chiropractic therapy
Electric muscle stimulation
Front desk administration
Chiropractic techniques
Medical front desk management
Critical thinking
Patient scheduling
Flexibility and adaptability
Clear communication
Patient support
Payment processing
Patient registration
Vital sign monitoring
Vital signs documentation
Office support
Timeline
Chiropractic Assistant
Chiropractic Care Center
04.2025 - Current
Maintenance
Turkey Hill Brewing Company
10.2024 - Current
High School Diploma -
Northwest Area