Highly organized, effective communicator, and natural leader seeking a position to leverage strong organizational, communication, and leadership skills.
Overview
8
8
years of professional experience
Work History
SNP Care Coordinator
Alignment Healthcare
10.2022 - Current
Call members and go through Care Plan
Call providers and request referrals for member's
Call members and do HRA (Health Risk Assessment)
Make sure the member has done there Hedis measures
Call member after hospital discharge
Do any task assigned to me by my Case Manager
Managed Care Coordinator
Florida Medical Clinic
08.2021 - 10.2022
Hospital Census
Help members with making appointments
Work on HEDIS measures
Referrals
Intake Coordinator
Alignment Healthcare
01.2018 - 08.2021
Input authorization request from providers
Take calls from providers for authorization verification
Request clinical for Nurse Reviewer or Medical Director
Approve request per UM business rules
Prepare census
Call hospital and verify member status
Call SNF's and request clinical
Patient Care Coordinator Sr
Briovarx Infusion Services
12.2016 - 01.2018
Verify member insurance
Request authorization from insurance for infusion services
Explain to members their benefits
Help members with claim
Education
Associate in Science (AS) - Counseling and Human Services
Hillsborough Community College
Tampa, FL
01.2025
Certificate - Secretarial Word Processing
Genesis School of Business
07.1993
Skills
Medical billing
Data entry
CPT Coding
Phone etiquette
Microsoft Office
Claims
Medical Records
Time management
Bilingual (Spanish)
Medical terminology
Notary
Customer service
ICD-10
Timeline
SNP Care Coordinator
Alignment Healthcare
10.2022 - Current
Managed Care Coordinator
Florida Medical Clinic
08.2021 - 10.2022
Intake Coordinator
Alignment Healthcare
01.2018 - 08.2021
Patient Care Coordinator Sr
Briovarx Infusion Services
12.2016 - 01.2018
Certificate - Secretarial Word Processing
Genesis School of Business
Associate in Science (AS) - Counseling and Human Services