Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Lidia Zdunek

Sparta

Summary

Dynamic individual with over 20-years of experience in banking and financial sector, including background in small business lending. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and support organizational growth with dedication and enthusiasm.

Overview

20
20
years of professional experience

Work History

Market Sales Manager | First Vice President

PROVIDENT BANK
07.2024 - Current
  • Oversee four branch markets
  • Business development
  • Attainment of growth and revenue goals
  • Monitor and control revenue and expense budget targets
  • Business planning and tactical execution of strategic goals
  • Branch sales and service responsibilities
  • Expand and retain customer relationships
  • Coach and mentor branch managers
  • Promote professional growth of employees through planned development activities and experiences for succession advancement

Business Banking Officer | Vice President

LAKELAND BANK
12.2017 - 07.2024
  • Provided expertise in the areas of Small Business Lending, Business Banking, Retail Banking, Cash Management, and Financial Services
  • Maintained strong relationships with existing customers to help promote efficiency and growth
  • Business development
  • Offered support and guidance to the assigned branches
  • Committed to providing exceptional customer service

Business Banking Lender | Assistant Vice President

FIRST HOPE BANK
04.2017 - 12.2017
  • Managed a commercial loan portfolio
  • Uncovered new lending opportunities
  • Processed new loan requests as established by Bank Policy and Procedures
  • Maintained comprehensive credit and collateral documentation files
  • Participated in and maintained membership in local community organizations

Branch Relationship Manager | Assistant Vice President

FIRST HOPE BANK
01.2015 - 01.2017
  • Developed new business and consumer relationships within the community
  • Cold calling as appropriate within assigned market area to ensure a robust pipeline of opportunities
  • Client retention
  • Developed a list of targeted centers of influence (COI); built relationships with COI contact list
  • Participated in and maintained membership in local community organizations, professional organizations, networking groups

Branch Manager | Assistant Vice President

FIRST HOPE BANK
01.2010 - 01.2015
  • Increased branch growth and profitability by motivating and coaching associates; gaining commitment and participation of all to achieve desired results
  • Executed procedures for implementing branch goals and budget
  • Responsible for business development through cold calling and contact lead list
  • Responsible for the increase of deposits, consumer and commercial loan portfolios, and investments
  • Maintained strong relationships with customers
  • Recruited, trained, and mentored staff; supervised a team of eight employees

Assistant Branch Manager

FIRST HOPE BANK
01.2007 - 01.2010
  • Supervised daily operations of the bank
  • Ensured regulatory compliance, internal policies and procedures were followed
  • Assisted customers with questions, maintained existing accounts and opened new accounts
  • Managed sales of bank products; instrumental in contributing and assisting personnel in meeting sales goals
  • Managed the daily and weekly scheduling and coordination of work flow

Teller Supervisor

FIRST HOPE BANK
01.2005 - 01.2007
  • Supervised and directed tellers to ensure efficient daily operations
  • Responsible for the distribution and monitoring of tellers' cash
  • Assisted tellers in balancing daily proof; investigated teller differences
  • Managed vault control to include cash orders, shipment verifications, and vault logs

Education

Master of Business Administration - Accounting

William Paterson University
Wayne, NJ
05.2025

Principles of Banking, Business Math, Analyzing Financial Statements, Commercial Lending, Economics, Financial Accounting, Marketing

Center for Financial Training

Bachelor of Business Administration - Management

Centenary College
Hackettstown, NJ

Associate in Arts - undefined

Sussex County Community College
Newton, NJ

Bachelor of Education - undefined

Ciechanow Teachers' College of Foreign Languages

Skills

  • Exceptional organizational and follow-up skills
  • Analytical thinking
  • Problem-solving
  • Customer engagement
  • Customer service
  • Relationship building
  • Teamwork and collaboration
  • Time management

Accomplishments

  • Top Business Banking Officer in 2020, 2021, 2022 and 2023

Languages

Polish
Native or Bilingual

Timeline

Market Sales Manager | First Vice President

PROVIDENT BANK
07.2024 - Current

Business Banking Officer | Vice President

LAKELAND BANK
12.2017 - 07.2024

Business Banking Lender | Assistant Vice President

FIRST HOPE BANK
04.2017 - 12.2017

Branch Relationship Manager | Assistant Vice President

FIRST HOPE BANK
01.2015 - 01.2017

Branch Manager | Assistant Vice President

FIRST HOPE BANK
01.2010 - 01.2015

Assistant Branch Manager

FIRST HOPE BANK
01.2007 - 01.2010

Teller Supervisor

FIRST HOPE BANK
01.2005 - 01.2007

Principles of Banking, Business Math, Analyzing Financial Statements, Commercial Lending, Economics, Financial Accounting, Marketing

Center for Financial Training

Bachelor of Business Administration - Management

Centenary College

Associate in Arts - undefined

Sussex County Community College

Bachelor of Education - undefined

Ciechanow Teachers' College of Foreign Languages

Master of Business Administration - Accounting

William Paterson University

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