Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Lidiya Izrailov

Boca Raton

Summary

Operations Manager with an MBA with honors from Rutgers University, experienced in streamlining workflows, leading teams, and optimizing processes to drive operational excellence. Proven ability to improve efficiency, manage budgets, and oversee cross-functional teams to achieve business objectives.

Overview

9
9
years of professional experience

Work History

Operations Manager

Honor Health Network
08.2021 - Current
  • Lead daily operations and workflow management to ensure high-quality in-home nursing care for 2,000+ clients.
  • Oversee scheduling, staffing, and performance of 15 nurses, administrative staff, and outsourced teams.
  • Recruit, train, and mentor nurses, administrative staff, and outsourcing teams, improving staff retention by 20%.
  • Manage budgets, payroll, and vendor relationships, reducing operational costs.
  • Implement process changes that increased workflow efficiency and improved client satisfaction scores.

Compliance Specialist

Quality Healthcare NY
New York
10.2018 - 01.2021
  • Streamlined workflows for nurses, administrative staff, and support teams to enhance efficiency.
  • Oversaw staff scheduling and resource allocation to optimize team performance across functions.
  • Managed operational reporting and KPIs to monitor productivity effectively.
  • Coordinated with vendors and internal stakeholders to maintain seamless operations.

Product Marketing Assistant (Contract)

CrossTower
Jersey City
01.2021 - 06.2021
  • Conducted market research and collaborated with teams to improve digital engagement and campaign operations.

Marketing and PR Intern

Steven Style Group Inc
New York
06.2016 - 11.2016
  • Assisted in project coordination, event planning, and client communications for multiple high-profile clients.
  • Planned events and organized materials for Disney and The Discovery Channel.

Education

MBA - Business Administration and Management

Rutgers University

BBA - Management

CUNY Brooklyn College

Skills

  • Operations management
  • Process optimization
  • Staff leadership
  • Budgeting and forecasting
  • Workflow management
  • Project execution
  • Efficiency improvement
  • Resource management
  • Team performance enhancement
  • Business objective achievement

Websites

Timeline

Operations Manager

Honor Health Network
08.2021 - Current

Product Marketing Assistant (Contract)

CrossTower
01.2021 - 06.2021

Compliance Specialist

Quality Healthcare NY
10.2018 - 01.2021

Marketing and PR Intern

Steven Style Group Inc
06.2016 - 11.2016

MBA - Business Administration and Management

Rutgers University

BBA - Management

CUNY Brooklyn College

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