Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lidiya Voroshilova

El Dorado Hills

Summary

Dedicated professional with experience in public assistance programs, case management, and community services. Skilled in client advocacy, eligibility determination, and resource coordination to support individuals accessing essential services. Adept at managing administrative tasks, streamlining processes, and ensuring compliance with program regulations. Strong communicator committed to service excellence, fostering collaborative partnerships, and enhancing community engagement.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Social Service Aide-General Assistance Program

El Dorado County
El Dorado County
12.2024 - Current
  • Provide guidance on eligibility, available resources, and required documentation to assist individuals in navigating the general assistance program
  • Maintain accurate cases and client records, ensuring compliance with program requirements
  • Complete narrative reports detailing client conditions and services provided
  • Facilitate access to essential services, including transportation and emergency assistance, while coordinating referrals to medical personnel and social workers
  • Process monthly client payments and grants with precision, ensuring accuracy and adherence to regulations

Caregiver-In Home Support Services (IHSS)

El Dorado County
El Dorado County
11.2015 - 06.2023
  • Able to follow instructions and perform a variety of tasks to help
  • Prepare meals, and assist with housekeeping duties
  • Act quickly and responsibly in cases of emergency

Spa Manager

Body Solution Spa
Folsom
03.2011 - 09.2014
  • Managed diverse staff and created balanced schedules
  • Optimized inventory management by ordering supplies and materials efficiently
  • Hired and trained new staff, ensuring adherence to high service standards
  • Set and exceeded annual financial goals, consistently surpassing profit targets
  • Oversaw payroll, ensuring optimal staffing within budget
  • Resolved conflicts professionally, fostering a positive work environment

Registered Dental Assistant

Drs. Peliks&Peliks
El Dorado Hills
  • Extensive knowledge of applied behavioral analysis approaches for adults and children with special needs
  • Collaborated with dentists to develop individualized treatment plans
  • Handled calls and emails, scheduled appointments, prepared bills and payments for dental services, and managed insurance claims, verification, and records
  • Ordered supplies, maintained inventory, documented counts in cloud-based software, coordinated with delivery companies, managed vendor communications

Education

Bachelor of Science - Public Health

California State University, Sacramento
Sacramento, CA
05.2021

Skills

  • Microsoft Word
  • PowerPoint
  • Excel
  • Strong organizational abilities
  • Excellent written and verbal communication skills
  • Track project progress
  • Timelines
  • Multitask effectively
  • Detail-oriented
  • Excellent problem-solving abilities
  • Demonstrated flexibility
  • Initiative in responding to changing needs and priorities
  • Data entry proficiency

Certification

  • Basic Life Support
  • Infection Control
  • Registered Dental Assistant

Languages

  • Fluent in Ukrainian
  • Fluent in Russian

Timeline

Social Service Aide-General Assistance Program

El Dorado County
12.2024 - Current

Caregiver-In Home Support Services (IHSS)

El Dorado County
11.2015 - 06.2023

Spa Manager

Body Solution Spa
03.2011 - 09.2014

Registered Dental Assistant

Drs. Peliks&Peliks

Bachelor of Science - Public Health

California State University, Sacramento
Lidiya Voroshilova