Liera Smith
Saukville,IL
Summary
Dynamic security professional with a proven track record at Aunt Martha's, excelling in incident reporting and customer service. Adept at fostering a safe environment while swiftly addressing emergencies. Strong ability to collaborate and adapt in fast-paced settings, ensuring guest satisfaction and maintaining high security standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
Aunt Martha's
09.2021 - 01.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Customers Service
Northwestern Medical Group
05.2016 - 02.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Housekeeping Room Attendant
Soho House Chicago
01.2014 - 03.2016
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Education
No Degree - Certified Nursing Assistant
GED -
Community Youth Development Institute
7836 S Union Avenue 06-2010
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
Accomplishments
certified nursing assistant , pursing the opportunity to utilize my leadership and interpersonal skills in a fast paced where the objective is to provided stellar customer service while being courteous, professional, and efficient.
Certification
certified nursing assistant , childcare training certifications
certified nursing assistant
As a certified nursing assistant (CNA), I possess a unique combination of skills, knowledge, and personal qualities that enable me to provide high-quality patient care. Here's a showcase of my skills and qualifications:
# Education and Certification
- Completed a state-approved CNA training program
- Passed the certification exam to become a Certified Nursing Assistant (CNA)
- Maintained certification through ongoing education and training
# Clinical Skills
- Vital signs measurement (temperature, pulse, blood pressure, oxygen saturation)
- Bathing, dressing, and grooming assistance
- Toileting and incontinence care
- Transferring and positioning patients
- Feeding and hydration assistance
- Wound care and dressing changes
- Monitoring and reporting changes in patient condition
Languages
English
Full Professional
Timeline
Security Officer
Aunt Martha's
09.2021 - 01.2025
Customers Service
Northwestern Medical Group
05.2016 - 02.2021
Housekeeping Room Attendant
Soho House Chicago
01.2014 - 03.2016
No Degree - Certified Nursing Assistant
GED -
Community Youth Development Institute
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