Liexaly Robles
Lancaster,PA
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at Union Community Care. Skilled in customer service and product merchandising, adept at engaging with diverse customers and improving sales floor efficiency. Achieved significant improvements in patient care and inventory management through exceptional teamwork and attention to detail.
Overview
10
10
years of professional experience
Work History
Certified Medical Assistant
Union Community Care
304 N Water St
09.2019 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Sales Floor Associate
Target
1589 Fruitville Pike, Lancaster, Pennsylvania
02.2018 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
Shoe Department Associate
Walmart
2030 Fruitville Pike
01.2015 - 07.2018
- Conducted thorough product inspections to identify any defects or damages before making them available for purchase.
- Increased customer satisfaction by providing personalized shoe recommendations and fitting assistance.
- Supported loss prevention efforts by monitoring suspicious activity within the shoe department and reporting incidents appropriately per company protocols.
- Ensured positive customer experiences by addressing concerns promptly and professionally.
Education
Associates Degree In Nursing - Medical Assisting
York Technical Institute
York, PA07.2019
Penn Manor High School
Millersville, PA06.2015
Skills
- Customer Service
- Store maintenance
- Sales Promotions
- Product Merchandising
- Product Promotion
- Customer Assistance
- Excellent Written and Verbal Communication
- Friendly and Helpful
- Engaging with Diverse Customers
- Cash Handling
- Teamwork and Collaboration
- Honest and Dependable
- Attention to Detail
- Multitasking
- Adaptable and Flexible
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant
Union Community Care
09.2019 - Current
Sales Floor Associate
Target
02.2018 - 08.2019
Shoe Department Associate
Walmart
01.2015 - 07.2018
Associates Degree In Nursing - Medical Assisting
York Technical Institute
Penn Manor High School