LIGE CAPLES III
Clermont
Summary
Strategic Security Supervisor with expertise in retail, personal protection, special events, and nightlife security. Leads teams to ensure safety and professionalism while effectively resolving conflicts and enhancing customer service. Cultivates strong relationships with staff, clients, and law enforcement, adapting swiftly to high-pressure situations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Security Officer
AdventHealth
Tavares
02.2026 - Current
- Monitored facility access, enforcing safety and security protocols to prevent unauthorized entry.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Inspected buildings and patrolled property to secure personnel and premises, maintaining a safe environment.
- Addressed visitor inquiries and concerns, delivering exceptional customer service to enhance visitor experience.
Security Supervisor
Westgate Resorts Orlando
Orlando
07.2023 - Current
- Lead, train, and schedule a team of security officers; provide ongoing coaching, performance evaluations, and professional development.
- Supervise daily security operations across resort and spa property, ensuring a safe and secure environment for guests, staff, and assets.
- Conduct routine patrols of hotel grounds, guest areas, parking facilities, and restricted zones to deter theft, vandalism, and safety hazards.
Certified Field Trainer - Security
Westgate Resorts Orlando
Orlando
07.2020 - 07.2023
- Delivered hands-on training and onboarding for new security officers, fostering compliance with company policies, state regulations, and hospitality/retail security standards.
- Coach and mentor security staff in patrol procedures, access control, emergency response, and customer service best practices.
- Conduct field evaluations to assess officer performance, adherence to safety protocols, and readiness for independent assignments.
- Trained officers on effective use of security technology, including CCTV systems, radios, incident reporting software, and alarm systems, enhancing operational readiness.
Security Supervisor
Sanfaz Security
Los Angeles
02.2014 - 07.2020
- Liaised with Los Angeles Police Department (LAPD), Los Angeles Fire Department (LAFD), and local emergency responders to facilitate rapid and effective emergency response.
- Coordinated security coverage for special events, VIP visits, and high-traffic periods, ensuring effective crowd control and safety protocol implementation.
- Oversaw key control procedures and enforced employee/vendor access policies to maintain secure access and prevent unauthorized entry.
Security Officer
Weingart Center
Los Angeles
07.2010 - 02.2014
- Responded promptly to security incidents to maintain order
- Enforced compliance with company policies to ensure workplace safety
- Monitored surveillance equipment to enhance safety and security
- Documented daily activities and incidents to maintain accurate records and support incident response
Door Host/Security Officer
House of Blues
Los Angeles
07.2007 - 07.2012
- Greeted and screened guests at entrance, ensuring authorized individuals entered premises.
- Checked IDs to verify legal age for alcohol service and venue entry.
- Monitored crowd flow at door, preventing overcrowding and maintaining safe environment.
Education
High School Diploma -
Joliet Central Highschool
Joliet, IL06-1997
Skills
- Surveillance techniques
- Risk assessment
- Asset protection
- Emergency response
- CPR Certified
- (D) License ( Active )
- (G) License ( Active )
- Conceal Carry Permit ( Active)
- Training delivery
- Time management
- Customer service
- Conflict resolution
- Verbal communication
Certification
- Concealed Firearm License, Active
- Class D Security License, Active
- Class G Armed Guard License, Active
Accomplishments
Consecutive recipient of Employee of the Quarter award
Timeline
Security Officer
AdventHealth
02.2026 - Current
Security Supervisor
Westgate Resorts Orlando
07.2023 - Current
Certified Field Trainer - Security
Westgate Resorts Orlando
07.2020 - 07.2023
Security Supervisor
Sanfaz Security
02.2014 - 07.2020
Security Officer
Weingart Center
07.2010 - 02.2014
Door Host/Security Officer
House of Blues
07.2007 - 07.2012
High School Diploma -
Joliet Central Highschool