Ligia Kinney
Oldsmar,FL
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
35
35
years of professional experience
Work History
Sales Associate
Infinity Mobile Homes
08.2020 - 10.2024
- Assisted customers in selecting mobile home models based on needs.
- Explained financing options and warranty details to potential buyers.
- Coordinated with suppliers to ensure timely delivery of mobile homes.
- Collaborated with team members to enhance customer service practices.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Assisted in developing operational strategies for team performance improvement.
- Supported management in executing marketing strategies to boost customer engagement.
Sales Associate
Dillard's Elizabeth Arden
03.2000 - 12.2005
- Assisted customers with product selection, ensuring a positive shopping experience.
- Maintained knowledge of current promotions and sales to inform customer decisions.
- Processed transactions accurately using point-of-sale systems, enhancing checkout efficiency.
- Collaborated with team members to restock shelves and organize merchandise displays.
- Managed inventory levels through regular stock assessments and replenishment requests.
- Trained new associates on store policies and customer service standards for consistency.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
Medical Interpreter
Clínica Del Rosario
Medellín
03.1990 - 11.1993
- Facilitated accurate communication between healthcare providers and patients in diverse settings.
- Assisted in translating medical terminology for improved patient understanding and care.
- Developed cultural competence to effectively bridge language barriers in healthcare environments.
- Demonstrated adaptability by managing multiple interpretations across various medical specialties.
- Supported healthcare teams by providing real-time interpretation during patient consultations and procedures.
- Enhanced patient experience through clear, concise communication of medical information and instructions.
- Engaged in continuous learning to stay updated on medical vocabulary and interpreting best practices.
- Collaborated with interdisciplinary teams to ensure seamless coordination of patient care services.
- Maintained strict confidentiality, adhering to HIPAA guidelines while handling sensitive medical information during the interpretation process.
Education
Nuestra Señora Del Rosario
Medellín Skills
- Customer relationship management
- Sales data analysis
- Product knowledge
- Financing options explanation
- Team collaboration
- Customer service enhancement
- Effective communication
- Problem solving
- Adaptability to feedback
- Decision making
- Retail store operations
- Verbal/written communication
- Bilingual communication
Languages
English
Native or Bilingual
Timeline
Sales Associate
Infinity Mobile Homes
08.2020 - 10.2024
Sales Associate
Dillard's Elizabeth Arden
03.2000 - 12.2005
Medical Interpreter
Clínica Del Rosario
03.1990 - 11.1993
Nuestra Señora Del Rosario