Lila Jimenez

• Provided exceptional customer service, addressing inquiries and issues in a timely manner.
• Conducted market research to identify potential tenants and rental rates.
• Facilitated communication between tenants and landlord or property management company.
• Reviewed applications from prospective tenants; conducted background checks and credit history reviews.

Learning one site

• Performed professional apartment tours
• Marketing strategies with vendors for move in specials
• Input work orders in the system
• Maintained a professional relationship with prospects and residents
• CRM Software, Bluemoon, ValenceDocs, Elise

• Performed professional apartment tours
• Background checks through MRI
• Performed online posting to advertise and leasing specials
• Manage lease documents, application paperwork
• Knock software, Bluemoon

• Held team members responsible for reaching company objectives and processes
• Created culture focused on customer service and satisfaction resulting in improved customer loyalty and retention
• Monitored and adjusted staff schedules based on business requirement
• Managed daily tasks constantly and sought out opportunities to go beyond requirements and support business targets

• Teacher helper- implement curricula activities, encourage children's participation
• Worked under direct supervision of classroom teacher to handle students and administrative needs
• Supervised children to maintain clean and organized classroom space to help students feel welcome and promoting learning