Summary
Overview
Work History
Education
Skills
Internship
Volunteer Experience
Timeline
Generic

Lila Nelson

Tempe,AZ

Summary

Reliable and upbeat fashion associate successful at promoting customer loyalty, satisfaction, and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, visual merchandising, payment processing, and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience

Work History

Stylist

Free People
08.2022 - Current
  • Strong organization skills in backstock and on sales floor
  • Processed payments, entering sales in the register for prompt customer service.
  • Educated customers on products, fit, and washing instructions
  • Process incoming and outgoing product
  • Assist with visual merchandising and create looks for dress forms
  • Monitored current trends to understand fashions and better serve customer needs.
  • Organized sales area and workstation to showcase products and boost sales.

Sales Associate

Banana Republic
03.2018 - 02.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Processed incoming and outgoing product
  • Drastically increased sales and reward member accounts
  • Educated customers on product details
  • Provided helpful feedback to customers in fitting rooms

Assistant Manager

Yogurt Lab
03.2019 - 08.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Lead the team and set a positive influence

Waitress

Coalition
05.2021 - Current
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.

Education

Bachelor of Arts - Fashion

Arizona State University
Phoenix, AZ
05.2024

High School Diploma -

SouthWest High School
Minneapolis, MN
06.2020

Skills

  • Customer service
  • Photoshop
  • Adobe Illustrator
  • Indesign
  • Fashion sustainability
  • Social media proficiency
  • Fashion trend knowledge
  • Fashion history
  • Visual merchandising
  • Organization
  • Time management
  • Research
  • Branding

Internship

Retail Therapy

Tempe, AZ August 2023- December 2023

  • Visual Merchandising Lead
  • Backstock Lead

Volunteer Experience

  • Stylist for Cirque De Chic (11/29/2022)
  • Visual Merchandising Assistant at Free People for opening new store location (12/2022)

Timeline

Stylist

Free People
08.2022 - Current

Waitress

Coalition
05.2021 - Current

Assistant Manager

Yogurt Lab
03.2019 - 08.2021

Sales Associate

Banana Republic
03.2018 - 02.2019

Bachelor of Arts - Fashion

Arizona State University

High School Diploma -

SouthWest High School

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Lila Nelson