My professional expertise centers around the strategic planning, careful coordination, and effective management of diverse events. I dedicate myself to ensuring each event is executed with excellence, leaving a lasting impression.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
08.2023 - Current
Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Maintained a clean and organized workspace for optimal productivity and safety.
Increased repeat business by providing exceptional customer service and building rapport with patrons.
Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Front Desk Representative
Fairfield Inn Marriott
10.2021 - 08.2023
Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the front desk.
Resolved customer complaints and concerns, resulting in improved customer retention and loyalty.
Streamlined reservation processes for increased efficiency and reduced booking errors.
Collaborated with housekeeping staff to ensure timely room availability, improving overall guest experience.