Summary
Overview
Work History
Education
Skills
Timeline
Barista

Lila Williams-fender

Moraine,OH

Summary

Highly motivated individual with a passion for customer care and retail. Provides assistance in locating items. Able to work efficiently under pressure and handle multiple tasks simultaneously.

Overview

2
2
years of professional experience

Work History

Barista

Starbucks
09.2024 - 12.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Bagger

Kroger
11.2023 - 09.2024
  • Worked with coworkers to complete tasks
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Responded quickly to meet customer needs and resolve problems
  • Assisted customers with loading their merchandise into vehicles when needed
  • Provided friendly, courteous customer service at all times
  • Collected empty carts from parking lot and around store to return to cart
  • Continuously followed safety protocols in the workplace
  • Utilized effective problem-solving skills to quickly resolve customer issues

Bagger

Publix
02.2023 - 05.2023
  • Baggers at publix help assist customers with
  • Giving samples to certain products
  • Help customers locate certain items
  • Have engaging in conversations with customers
  • Assisted customers with loading their merchandise into vehicles when needed
  • Provided friendly, courteous customer service at all times
  • Exhibited excellent communication skills by interacting effectively with colleagues and customers
  • Developed knowledge about products and sales items to answer shopper's questions
  • Collected empty carts from parking lot and around store to return to cart corral
  • Cleaned checkout areas by frequently disposing of trash and wiping down belts
  • Successfully handled multiple tasks simultaneously in a fast-paced environment

Education

Criminal Justice

MVCTC
Ohio Clayton

Skills

  • Clear Communication
  • Customer Service-Oriented
  • Teamwork and Collaboration
  • Flexible Schedule
  • Customer Service
  • Strong Work Ethic
  • Problem-solving
  • Multitasking
  • Attention to detail
  • Physical stamina

Timeline

Barista

Starbucks
09.2024 - 12.2024

Bagger

Kroger
11.2023 - 09.2024

Bagger

Publix
02.2023 - 05.2023

Criminal Justice

MVCTC

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Lila Williams-fender