Lili Yin
customer relationship
Bellerose,NY
Summary
Dynamic Real Estate Sales Agent and Nail Specialist with a proven track record at E Realty International Corp and Victoria Nail Salon. Expert in property management and customer engagement, adept at marketing properties and fostering client relationships. Achieved significant client satisfaction and loyalty through collaborative teamwork and effective problem-solving.
Overview
12
12
years of professional experience
Work History
Real Estate Sales Agent
E Realty International Corp
04.2020 - Current
- Coordinated appointments to show marketed properties.
- Negotiated between buyers and sellers of properties with efficiency and transparency to maximize profits and maintain satisfaction of clients.
- Generated leads for sales and rental properties through cold calls and referrals.
- Reviewed local listings and kept detailed list of availabilities for sales, purchases and possible new clients.
- Collaborated with stakeholders to complete property sales and purchases.
Nail Specialist
Victoria Nail Salon
01.2013 - 06.2019
- Communicated effectively with management concerning important customer issues.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Responded to customer requests and concerns about gel application and nail art designs.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Oversaw schedule to manage appointments of new and existing clients.
Education
Master of Science - Accounting
Queens College of The City University of New York
Flushing, NY12.2021
Master of Science - Accounting
Queensborough Community College of The City University of New York
Oakland Gardens, NY12.2016
Skills
- Property Management
- Property valuation
- Marketing expertise
- Marketing and promotion
- Collaborative team work
- Customer Engagement
- Problem Solving
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Real Estate Sales Agent
E Realty International Corp
04.2020 - Current
Nail Specialist
Victoria Nail Salon
01.2013 - 06.2019
Master of Science - Accounting
Queens College of The City University of New York
Master of Science - Accounting
Queensborough Community College of The City University of New York
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