Lilia Bittinger
Taylors,South Carolina
Summary
I am dependable, and a hard worker. I work to provide fast, high-quality customer service to guests. I strive for personnel development, team collaboration and resolving issues with customers. I enjoy creating relationships with guests and providing a wonderful experience for everyone.
Overview
2
2
years of professional experience
Work History
Server
Select Restaurant
08.2022 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Shift Lead/General Manager
Smoothie King
08.2021 - 05.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
Education
High School Diploma -
SC Connections Academy
Online06.2023
Skills
- Guest Engagement
- Item Promotion
- Suggestive Selling
- Hospitality Service Expertise
- Performance Improvement
- Menu Memorization
Timeline
Server
Select Restaurant
08.2022 - 09.2023
Shift Lead/General Manager
Smoothie King
08.2021 - 05.2022
High School Diploma -
SC Connections Academy
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