Summary
Overview
Work History
Education
Skills
References
Applied Skills
Timeline
Generic

Lilia E. Marcano

Orlando

Summary

A passionate and results-driven individual poised to contribute strong leadership, communications, and organizational skills in a surrounding where my expertise and knowledge will allow me and my environment to prosper. I possess exceptional customer service skills and proven ability to manage administrative tasks to contribute effectively to the mission of my environment.

Overview

11
11
years of professional experience
2
2
years of post-secondary education

Work History

Assistant Case Manager

Harbor Medical Inc.
Palm City
08.2021 - Current
  • Coordinated case management activities, ensuring compliance with healthcare regulations and enhancing patient care outcomes through effective teamwork.
  • Developed and maintained detailed case documentation, improving accuracy and facilitating timely decision-making for client services.
  • Assisted in coordinating patient care plans, ensuring timely services that improved patient outcomes and satisfaction.
  • Maintained confidentiality of all documents related to cases and clients.
  • Provided administrative support to Case Managers by scheduling appointments, maintaining records, and tracking client progress.

Medical Receptionist

South Florida Vision Center
Margate
01.2015 - 01.2021
  • Responsibilities included: scheduling new patients into the computer system and entering updated data for existing patients.
  • Facilitated patient flow by notifying providers of patients' arrival and delays.
  • Processing patient's billing, medical records, and invoices.
  • Performing weekly bank deposits.

Education

Certificate - Billing And Coding Specialist

BROWARD COLLEGE
Coconut Creek, FL
08.2024 - 08.2026

Skills

  • Windows XP
  • Microsoft Word
  • Excel
  • LYTEC McKesson Software
  • Officemate Software
  • Mysis
  • MYWAY AllScripts
  • Care cloud
  • 10-key by touch
  • Internet Explorer
  • Type 45 WPM
  • Fluent in English
  • Fluent in Spanish
  • Patient care coordination
  • Compliance regulations
  • Case documentation
  • Appointment scheduling
  • Medical billing and coding
  • Medical records management
  • Healthcare regulations
  • Data entry accuracy

References

Available upon request.

Applied Skills

  • Windows XP, Microsoft Word, Excel.
  • LYTEC McKesson Software, Officemate Software.
  • Mysis, MYWAY AllScripts and Care cloud.
  • 10-key by touch, Internet Explorer, type 45+ WPM.
  • Fluent in English and Spanish.

Timeline

Certificate - Billing And Coding Specialist

BROWARD COLLEGE
08.2024 - 08.2026

Assistant Case Manager

Harbor Medical Inc.
08.2021 - Current

Medical Receptionist

South Florida Vision Center
01.2015 - 01.2021
Lilia E. Marcano