Lilia E. Marcano
Orlando
Summary
A passionate and results-driven individual poised to contribute strong leadership, communications, and organizational skills in a surrounding where my expertise and knowledge will allow me and my environment to prosper. I possess exceptional customer service skills and proven ability to manage administrative tasks to contribute effectively to the mission of my environment.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Assistant Case Manager
Harbor Medical Inc.
Palm City
08.2021 - Current
- Coordinated case management activities, ensuring compliance with healthcare regulations and enhancing patient care outcomes through effective teamwork.
- Developed and maintained detailed case documentation, improving accuracy and facilitating timely decision-making for client services.
- Assisted in coordinating patient care plans, ensuring timely services that improved patient outcomes and satisfaction.
- Maintained confidentiality of all documents related to cases and clients.
- Provided administrative support to Case Managers by scheduling appointments, maintaining records, and tracking client progress.
Medical Receptionist
South Florida Vision Center
Margate
01.2015 - 01.2021
- Responsibilities included: scheduling new patients into the computer system and entering updated data for existing patients.
- Facilitated patient flow by notifying providers of patients' arrival and delays.
- Processing patient's billing, medical records, and invoices.
- Performing weekly bank deposits.
Education
Certificate - Billing And Coding Specialist
BROWARD COLLEGE
Coconut Creek, FL 08.2024 - 08.2026
Skills
- Windows XP
- Microsoft Word
- Excel
- LYTEC McKesson Software
- Officemate Software
- Mysis
- MYWAY AllScripts
- Care cloud
- 10-key by touch
- Internet Explorer
- Type 45 WPM
- Fluent in English
- Fluent in Spanish
- Patient care coordination
- Compliance regulations
- Case documentation
- Appointment scheduling
- Medical billing and coding
- Medical records management
- Healthcare regulations
- Data entry accuracy
References
Available upon request.
Applied Skills
- Windows XP, Microsoft Word, Excel.
- LYTEC McKesson Software, Officemate Software.
- Mysis, MYWAY AllScripts and Care cloud.
- 10-key by touch, Internet Explorer, type 45+ WPM.
- Fluent in English and Spanish.
Timeline
Certificate - Billing And Coding Specialist
BROWARD COLLEGE
08.2024 - 08.2026
Assistant Case Manager
Harbor Medical Inc.
08.2021 - Current
Medical Receptionist
South Florida Vision Center
01.2015 - 01.2021