Summary
Overview
Work History
Education
Skills
Timeline
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Lilia Gose

Winnsboro,Texas

Summary

Accomplished Communications Specialist with a proven track record at Team Worldwide, enhancing internal processes and crisis management. Skilled in strategy implementation and organizational skills, I significantly improved communication efficiency and stakeholder satisfaction. Expert in public speaking and team management, I foster environments of continuous improvement and professional growth. Experienced with developing comprehensive communication strategies to effectively convey key messages to diverse audiences. Track record of fostering collaborative team environments and achieving measurable results in dynamic settings.

Overview

13
13
years of professional experience

Work History

Communications Specialist

Team Worldwide
09.2024 - Current
  • Streamlined internal communication processes by implementing effective communication tools and platforms.
  • Managed crisis communication situations, protecting company reputation and minimizing negative impact on stakeholders.
  • Answered client queries and complaints to provide strong customer service.

Training Specialist

Target Distribution Center
09.2021 - 07.2024
  • Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
  • Enhanced employee performance by developing and implementing comprehensive training programs.
  • Coached employees on various topics including conflict resolution, goal setting, and career planning to foster individual growth within the company.
  • Developed training handbooks, computer tutorials and reference materials.
  • Developed lesson plans, instructional materials and written practice tests for Heavy equipment operating and Job Instruction training courses.
  • Assessed additional needs based on training progress and collaborated with management to meet requirements.
  • Trained and mentored numerous new personnel hired to fulfill various roles.
  • Promoted a culture of continuous improvement by conducting regular follow-ups with trainees post-training sessions.
  • Collected data on program effectiveness to develop modifications and improvements to curricula.
  • Supported the professional development of fellow trainers by providing constructive feedback and sharing insights on effective teaching methodologies.

Land Surveyor

Forse Abstract Land and Title CO
01.2012 - 01.2019
  • Performed field calculations to complete assessments.
  • Improved land survey accuracy by implementing advanced GPS and GIS technologies.
  • Measured and marked property lines and key topographic features.
  • Followed local, regional and national guidelines for land surveying.
  • Ensured legal compliance by conducting thorough research into property ownership, easements, and zoning regulations.

Education

Bachelor of Management - Business Management

University of Colorado At Boulder
Boulder, CO
07-2023

Associate Degree in Nursing - Nursing

Laramie Community College
Cheyenne
05-2018

High School Diploma -

Newton High School
Newton
05-2011

Skills

  • Internal communications
  • Strategy implementation
  • Crisis management
  • Organizational skills
  • Problem-solving
  • Multitasking Abilities
  • Decision-making
  • Team management
  • Data entry
  • Communication strategy development
  • Public speaking
  • Communication management

Timeline

Communications Specialist

Team Worldwide
09.2024 - Current

Training Specialist

Target Distribution Center
09.2021 - 07.2024

Land Surveyor

Forse Abstract Land and Title CO
01.2012 - 01.2019

Bachelor of Management - Business Management

University of Colorado At Boulder

Associate Degree in Nursing - Nursing

Laramie Community College

High School Diploma -

Newton High School

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Lilia Gose